Sprint

Terrible customer help. I dropped off a phone because it was freezing. The next day I received a call saying it was ready to be picked up but once we got their someone else explained the phone needed to be replaced due it water damage. I explained that this phone was never dropped on a floor or in any water at any time. I asked to speak to the tech and I was told he wouldn't be available for a week. I refused to buy a phone so I took it to the DuPont highway store where it was reset and worked perfectly every since. Do not visit this store if you aren't prepared to buy equipment. This store would get a negative star from me if it was an option.