HobbyTown

HOBBYTOWN HAS THE BEST R.C. CONTROLLED CARS AND TRUCKS. REALLY GREAT CUSTOMER SERVICE AND GREAT STORE. PLUS THEY ARE OPEN ON CHRISTMAS DAY. GOING TO BUY MORE CHRISTMAS PRESENTS ON CHRISTMAS DAY. THANKS HOBBYTOWN. KEEP UP THE GOOD WORK.

I bought a RC truck for my seven year old and was a bit concerned that it was too complicated for him. I was told by the sales associate to hang on to my receipt in case it was. In order to find out i opened and charged it and found that it was too complicated and brought it back the next day. I was put with the owner who said that because it had been opened it was non-returnable. I said that would have been nice to know before I bought it from the sales associate. He said the policy is on the faded hardly readable receipt. With shaky customer service like that, you are better off to buy the same items online or through Ebay where you get a cheaper price with the same no return type policy. Buyer beware on the store owner!! Strikes me as the nerd that got picked on through high school and has a chip on his shoulder! If you do shop in his store, make sure your item selected is the one you want because you can forget any type of return!