More Info
- General Info
- Universal Upholstering is a full-service upholstery, furniture repair and custom made furniture shop for residential and commercial accounts. We specialize in fabric, leather & vinyl, offer a huge collection of designer and in stock upholstery materials of different colors, textures and prices to choose from. Our mobile on-the-spot furniture & upholstery repair is on high demand and offers convenient in-home or business repair services. We cover all major industries, including automotive, marine, aviation & medical. Also, our custom made furniture service is a great option to create a well-built, fully customizable and perfectly fit furniture piece.
- Email Business
- BBB Rating
- Services/Products
- Leather repair & restoration, Furniture repair, Automotive upholstery, Custom furniture, Upholstery.
- Payment method
- amex, discover, visa, all major credit cards, mastercard, cash, check
- Location
- Dunhurst Shopping Ctr
- AKA
Universal Furniture Services
- Other Link
- Categories
- Other Information
Services: Leather repair & restoration, Furniture repair, Automotive upholstery, Custom furniture, Upholstery
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Reviews
06/21/2011
Provided by DexKnowsDropped off my 2003 Acura 3.2 TL at Universal Upholstery (UU) on 5/20/10, to replace the leather driver’s seat covering: quoted cost $200. At pickup, 11am 5/22/10, I found two techs under the hood of my car. After reupholstering, neither driver’s side seat controller (seat movement front/back & tilt forward/back) worked. Also, SRS Warning Light (air bags) was lit. As was true -- and owner, Leon Povzner, admitted such to me that day -- at drop off, both controllers were operational, & the SRS light was not lit. UU staff could not diagnose/repair the problem. Also, since the power seat couldn't move, UU couldn't bolt down the driver’s seat. To address these safety issues, I had to take my car for diagnosis/repair to Acura of Libertyville. Acura found a DAMAGED driver’s side seat wire harness - total cost (parts, tax, labor): $482. I contacted UU many times by phone & 2x by registered mail for reimbursement; I received NO REPLY. UU has NO IDEA how to act in an honest manner.
05/27/2010
Provided by DexKnowsThe serviceman (Valentine) showed up on time. I had a problem with my electric recliner sofa, Berkline brand. After he took a look at the problem, he found dislocate screws and tightened them. However, one of two connecting parts between the motor and the frame was bent and it was obvious that I would have an issue with it in the future. So, he just tightened the screws and when I asked if he would replace the part as well, he told me that he did not have the part, would have to order it from the manufacturer, but that I would have to pay another $75 for service next time he shows up to replace it. If the serviceman does not have the part available, I understand that, but re-charging me again for an INCOMPLETE service is insane, because the service charge -I'm afraid- will surpass the cost of the sofa soon. Put it this way, Universal wants to charge you each time they show up, whether it is related to the same problem or a separate one. I don't know what kind of standards they maintain
09/16/2009
Provided by DexKnowsTHE CUSTOMER SERVICE IS GREAT. PLEASURE TO DO BUISNESS WITH . THE PEOPLE IN THE OFFICE EUGENE AND AUDREY ARE TERRIFIC . THE WORK THAT COMES OUT OF THEIR UPHOLSTERY SHOP IS HIGH END. SAVED SO MUCH MONEY REUPHOLSTERING RATHER THAN BUYING NEW FURNITURE. AND END RESULT MY OLD FURNITURE CAME OUT BETTER THAN THE DAY IT WAS NEW.JUST ASK FOR LEON HE WILL GUIDE YOU IN THE RIGHT DIRECTION WITH ANY OF YOUR FURNITURE NEEDS
Details
Phone: (847) 537-8009
Address: 853 W Dundee Rd, Wheeling, IL 60090
Website: Primary Website
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