Hoffman Nissan

Pretty much my first time walking into a dealership looking to get in a car quickly but not sure if I would look into leasing, used, etc. I went in later in the afternoon on a Thursday and met with Austin. He made the whole process very easy. He was clearly knowledgeable in the car I looked at, very professional and quite accommodating with my budget. After going over all the features and options, he got me in for a test drive within 20 minutes. I did some paperwork on my return and Austin let me know I'd hear from them once the credit check and paperwork was done.

I spoke with Annie the next day and she too was extremely pleasant and friendly and answered any and all of my questions. Roughly 24 hours from when I first stepped in I had the good news. Austin even picked me up from my job down the street to finalize the paperwork and get into my new lease. I sat down with Ryan to go over the insurance details and he was very helpful with this whole process.

What started out as a very stressful situation for me was met with a very courteous, affable group of people! The showroom was spotless, bright and inviting. The process from start to finish was easy, explained well and fast. I can't give my opinion on any other dealership to make a comparison but I can say that this is the type of service that every place should have! I am happy to have been helped by people who clearly care and will definitely be back in the future!

From the time you walk in you get a smile, courteous sales people (not pushy). They let you take your time to browse and they are more than willing to take as much time as you need to make sure you are happy with your choice. I also like the fact that they are willing to help you out with whatever car you want even if they have to contact dealerships across the country. Their prices are very reasonable, great customer care service for purchased vehicles and they stand by thier word. I trust them very much and that is a hard statement to say because I have been burned by other dealerships, garages, etc, but not Hoffman Toyota.