Brandywine Auto Repair

Early November this year I was traveling from Pittsburgh to Westchester when I noticed the engine light come on, on my 2014 Hyndai Sonata. After unsuccessful visit to Hyndai Plaza (they wouldn't work on me until mid/late Dec) I scanned the Internet, looked for car shops near me, and called Brandywine Auto Repair. After explaining my situation to Mr.Alex he invited told me he would check my car within a day even though he was busy and had other customers.

Unlike the dealership, he diagnosed the issue immediately which was a beginning of the engine failure. He correctly pointed that it was something that was covered under my 100,000miles / 10yrs warranty and recommended that I try go to Hyndai dealership again. I found another Hyndai dealership, different from the first one, a but further out the area. Got the car towed there and Mr.Alex was right. The issue was a known factory defect and I got my engine replaced by Hyndai, under the warranty.

Mr. Alex helped me and was there, professionally and humanly when I was in a very bad spot. Far from home with a broken car. He was very professional, and if I didn't, by accident found him I do not know what would happened.

Mr Alex did not want to charge ma a single dollar for his help, advice and time. All he asked me was to give him a call once the things are sorted out to hear how it went.

I lived in the EU and USA, visited many many car shops in my life, but I have never, ever experienced such a level of professionalism, service and honesty as with Brandywine Auto Repair. Too bad I live 5 hrs away, so I can not be the permanent customer.

Thank you Mr. Alex !