Michael's Italian Restaurant

This Restaurant is GREAT! First time and we are going back there again. Food was delicious and the service was great. Defently recomend this restaurant to anyone!

Michael's has an AMAZING menu and the food is DELECTIBLE! Service is great especially this one young man who is young but has the charm of an adult.

We go there quite often but get there early as it gets packed rather quickly. I have tried almost everything on the menu and have found all to be very tasty. From the silican steak, baked ziti, pizza is awesome and ravioli. You can't go wrong with the specials either. Have glass of the house wine and sit back and relax. But remember it's a family rest. and it does get a little noisy when it's packed!

Our group of hungry people decided on Michael's. As an incentive, we planned to use coupons appearing in a Waukesha coupon magazine. Our group was split up at 2 large tables. Before ordering we informed the waitress of the coupons. She checked and said they could be used. Among the offers were one free entree with the purchase of another at an equal or lower price; another -- $10.00 off, etc. The coupons did NOT specify that they couldn't be used in a group situation. At the end of dinner, the waitress returned to inform us that the coupons couldn't be honored because we were in a group setting. The waitress indicated that the decision was made by one of the managers AFTER we ate. AGAIN--THERE WAS NO DISCLAIMER TO THIS EFFECT ON THE COUPONS. Another couple was allowed to use one coupon for their dinners. Rather than create an unpleasant scene, we voiced our concerns to the waitress, paid, and left with the intention of writing to the owner and possibly notifying the Wisconsin state consumer affairs office. The food seemed pricey for starters, some beverages arrived slowly. In all, it was not a pleasant experience. The "reward" they will receive for their sneaky tactics will be our resolve not to return there. Competition is great; there are restaurants that subscribe to better customer relations and ethics.

We always receive great service when we eat here.

We usually use this restaurant for take-out because we can get a satisfying meal rather quickly without having to deal with waiting for a table, etc. They always have it ready quickly and it travels nicely. Packaged in a way that the food remains hot until well after we arrive home with it.

I have been eating pizza from here for years and have a hard time finding any place that matches Michael's for authentic Italian taste. They have that great thin crust pizza that everyone wants and their sauce is perfect touch for pizza.