The Laughing Man

I was there with my co-workers that happened to be African American.... I am white and was shocked at the horrible service we received. We watched the table next to us get their drinks, appetizers and their "service" before we were even asked about appetizers. I (the one white guy out of six patrons) asked the group - "is it because I'm black." Without going into much detail I understand what happened. On departure I asked to see the Manger, his name was Mike Hers. I waited, waited, waited, and then realized he was already talking to the others in our party in the front of the restaurant by the door. I walked over and mentioned that I was the one who asked to speak with the manager. After he gave one of my friends his card with a promise to not repeat the experience he welcomed them back. I assume to receive the same treatment. I interrupted and said that I was the one who asked to see the manager - they hadn't. Apparently he knew who who he should be giving his card to. After a brief discussion he gave me his card and promised a better experience next time.



How would you feel? Was it racist? Did management respond appropriately per policy or management directive. We were completely blown off. I guess our $200 bill was paid and Mike Herz just wanted us to go. I could be wrong but that is how I felt.



I don't want a free meal. I make more money than Mike and don't really want or need his charity. What this establishment did was JUST WRONG. I WATCHED IT HAPPEN IN FRONT OF ME.



I have nothing against the business. I had never been there. I was shocked. Its 2010 and this happened in Washington, D.C.