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        General Info
        1701 McFarland Blvd E LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer a complete range of premium lens solutions and a wide assortment of designer brands including Ray-Ban, Oakley and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Cigna and many more. At LensCrafters all prescriptions are welcome!
        Extra Phones

        Fax: (205) 553-8700

        Brands
        Armani Exchange, Brooks Brothers, Burberry, Coach, DKNY, Michael Kors, Oakley, Polo, Ralph, Ralph Lauren, Ray-Ban, Sferoflex, Versace, Vogue
        Payment method
        amex, discover, master card, visa, cash, check
        Location
        University Mall
        Associations
        OneSight Foundation
        Other Links

        https://local.lenscrafters.com/al/tuscaloosa/1701-mcfarland-blvd-e.html

        https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0768&storeId=10851&cid=yext_gmb_lc_0768

        Categories
        Optical Goods, Eyeglasses, Optometrists
        Other Information

        Specialties: Digital Retina Photo - varies by location, Prescription Eyewear

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        rolltide014

        05/11/2012

        Overall
        *GO SOMEWHERE ELSE* Terrible ...

        *GO SOMEWHERE ELSE*

        Terrible customer service. The store manager repeatedly failed to admit the fact that they gave me a defective lens. After pleading with him to take a better look, he began a 30 second long laughing session directed right at my face (and the man should feel lucky I didn't direct my boot at his). I'm not sure who is in charge of promotion at the Tuscaloosa location, but I am sure that the manager's name is Marcus and the service quality he provides is pi$$ poor... At best. The worst $350 I've ever spent.

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        kcoss

        03/05/2012

        Overall
        Problem with my new glasses

        The University Mall location in Tuacaloosa, AL has horrible customer service. And I quote per the manager on duty " could you not afford these glasses or could you really not see out of them". I have never been so insulted in my life. They have a long wait and no one even greets you when you walk through the door. However,when they finally get around to helping you they are nice when you are making a purchase, but super rude if your not satisfied with the product. And the way that the manager regarded me was condescending and inexcusable .

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        Details

        Phone: (205) 553-1800

        Address: 1701 Mcfarland Blvd E Ste 100, Tuscaloosa, AL 35404

        Website: https://local.lenscrafters.com/al/tuscaloosa/1701-mcfarland-blvd-e.html

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