Gateway Funding

As a first-time home buyer, I went into Gateway funding with lots of questions and concerns. During one of our sessions, the associate I was working with referred to a home as a "PUD". I asked her what that meant and she explained that it stood for Planned Unit Development. She then excused herself from the room and the next thing I heard was "You're trying to buy a PUD and you don't even know what it is?" in a very condescending tone followed by laughter from other people in the main office area. I felt very embarrassed and put down. I'm sure that if any of these folks stepped into my arena, they would be just as unfamiliar with the lingo.



I expected the "experts" at Gateway funding to guide me through the homebuying process, but rather I was treated with a great level of disdain.