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        General Info
        Renewal by Andersen® of Los Angeles is the area’s exclusive distributor of Renewal by Andersen® replacement windows and doors. No other windows or doors offer the combination of beauty, energy efficiency, durability and value. Renewal by Andersen® windows and doors are among the most energy efficient products on the market, with high ratings from the independent National Fenestration Ratings Council (NFRC).
        Email
        Payment method
        amex, cash, check, discover, master card, visa
        Neighborhoods
        Torrance, Olde Torrance
        Other Link

        http://www.rbalosangeles.com

        Categories
        Altering & Remodeling Contractors, Awnings & Canopies-Repair & Service, Doors, Frames, & Accessories, Home Improvements, Windows, Windows-Repair, Replacement & Installation
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        DL
        Dan L.

        04/19/2017

        Overall
        Expertise
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        Promptness

        HORRIBLE HORRIBLE HORRIBLE.. and this doesn't even come close to the product and service. Don't believe the "5-star" product and service commitment touted by the salesperson, website and other reviews. It seems the other 'one star' reviews had similar experiences. Coincidental? NOT!

        I'm sure we'll get a canned response displaying concern and empathy - but the truth will be my follow up response to what will actually happen after this.

        We purchased 5 windows, one of which was custom (8' high) at a significant cost - and much more expensive than competitive products.

        However, our decision was based on Andersen's commitment to product excellence and customer satisfaction which was mentioned numerous times during the sales presentation as well the Andersen corporate website.

        EVERY single window had flaws (poor product quality) and installation problems. I understand perfection isn't possible, but total imperfection of product and installation isn't acceptable regardless of product/ service.

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        Details

        Phone: (310) 214-2222

        Address: 1740 Crenshaw Blvd, Torrance, CA 90501

        Website: http://www.rbalosangeles.com

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