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- by loolou333 on 04/06/2011
WORST EXPERIENCE EVER......This was all in all one of the worst experience I have ever had happen and I have been in 10 (well going to be 11 if we get my dress in) weddings. We ordered our bridesmaid dresses November 5, 2011, and it is now April 6, 2011 still no dress might I add the wedding is next weekend!!! Should have known by the NON helping staff the day we went in. The only thing that the sales lady did offer that was helpful was water big DEAL what about out dresses DONE PROPERLY!! The first time the dresses 4 out of 4 were WRONG sizes. Finally got that straightened besides one that came in again in the right size but blood red verses this beautiful green how the heck.. The owner Mrs. Collins could care less but she seems to think she has bent over backwards for us NOT!!!!!!!! We purchased all of the dresses and tux to include jr bridesmaid and nothing right. No I am sorry all we get is it should be in by Wednesday not even 3 whole days before wedding, oh and a its not our fault. This buisness sucks you in and then spits on you this is supposed to be a BEAUTIFUL day for my great friend it is turning into a nightmare, and should mention wehad to keep the dresses long bc we didnt get the dresses back in time and paid over 200 for them too over priced but its what the bride wanted. If you want an overpriced dress, to be treated like a POS, and have everything come in wrong then blamed on you this is the place to go...... Definitely would rate a NEGATIVE if there were a button. Thank you Casey and Rita for making this the worst ever for all of us ESPECIALLY for our bride!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\r
- by yataria on 11/28/2009
I went to New Image with my daughter who is getting married and my family and as soon as we walked in the door, we were treated like royalty!!!!! Everyone was very helpful and attentive as well as professional! The owner goes above and beyond her call of duty and her staff follows her lead! I drove from Orlando, FL and it was worth every mile! We are not only purchasing the bridal gown, but we ended up getting the bridesmaids, and flower girl dresses from there as well! I would definately recommend this shop to everyone!!!!!
- by acjudge on 06/07/2006
As a bridesmaid of very dear friend, this place is the most unbelievable disgrace of a bridal shopping experience. Overpriced dresses with horrbile and patronizing customer service with no payoff. I gave distinct measurements for a bridesmaid dress and got something so gargantuan and almost irrepairable. When I asked for assistance from New Image, I was dismissed and disrespected. Do not do this to your friends or yourself!!!!!
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