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Business LocationStephenville, TX 76401
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Fast Professional Service.
General Info
Welcome to Douglas Appliance. We are a family-owned and operated business servicing Stephenville, Erath County, and the surrounding areas. We are committed to serving you with integrity and reliability. We service most brands of major household appliances. Call us today for more information!
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Services/Products
Stackable Washers & Dryers, Dishwasher Repair, Dryer Overheating, Samsung Appliance Repair, Refrigerator Repair, Maytag Appliance Repair, Washers & Dryers, GE Appliance Repair, Whirlpool Appliance Repair, Dryers, Stackable Washers & Dryers, Deep Freezers, Dishwashers, Cooktop Repairs, Coin Operated Washers & Dryers, Gas Ovens, Refrigerators & Freezers, Washing Machines, Convection Ovens, Ovens, Refrigerators, Cooktops, Range Repairs, Stoves, Ranges & Cooktops, Side-By-Side Refrigerators, Stoves & Ranges, Appliances, Ranges, Gas Ranges & Stoves, Gas Cooktops, Top Freezer Refrigerators, Dryers, Chest Freezers.
Brands
Admiral, Amana, Bosch, Coldspot, Crosley, Dacor, Estate, Fisher & Paykel, Frigidaire, GE, Gibson, Hotpoint, In-Sink-Erator, Jenn-Air, Kenmore, Kirkland, KitchenAid, LG, Maytag, Montgomery Ward, Roper, Samsung, Sears, Speed Queen, Tappan, Thermador, U-Line, Whirlpool, White-Westinghouse, Wolf
Payment method
amex, cash, check, debit, discover, master card, visa
Category
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Reviews

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KP
Kent P.

10/17/2018

Overall
Expertise
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Service

Don't believe the quote over the phone for a service call. That only pertains to arriving at your door and staring, briefly, at the broken appliance. If he has to reach down and lift one finger for as much as one minute, then another hourly rate kicks in on top of the alleged service call fee of $79.00. You end up paying twice what the man quoted you, even if he's only there for 4 or 5 minutes. How's that for customer service? Take your chances if you wish, but be sure you discuss his service call plus what he will charge if he has to as much as bend over and touch something with his hands once he's at your place. Believe it or not, a "service call" only compensates him for getting to your location... everything else, no matter how small... is extra. Two stars is overly generous. Keep looking, there are other contractors who will tell you up front what services will actually cost. Other than that, he seems like a nice guy and he knows his business. But for me, trust is a key factor in business dealings, and it has to be earned.

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Details

Phone: (254) 595-1001

Address: Stephenville, TX 76401

Website: www.douglasappliance.com