Enterprise Rent-A-Car

Got a car that had 41000 which is unusual for a rental car. I asked for a non-smoking rental and got one that smelled like an astray. The windshield was not sealed properly and I could hear a hissing sound constantly. The wipers were worn out. I got the ABS light and the powertrain malfunction light on and off during the entire trip which made me nervous during the entire trip. The car was clean in the inside but not in the outside. I mentioned all the when I returned. The staff didn't seem to care. It was not a bad experience but it was far from a great one. Enterprise is usually great, most of the time you even get free upgrades. The car are always in top condition, not this time.

They have great staff that provides great customer service and the manager Sara will make sure everything is to your liking

After being scammed by Elite Car Company in Detroit, we were forced to rent a car to handle our daily activities while we searched for a car. The reservation process was seamless and get a car was easy, My hhusband got to choose a car with XM radio. The weekly rates were very good and the staff was great!!

Was out standing. The best customer service I've encountered in a long time... I would differently recommend and be a returning customer at this location.