Santoro Real Estate

I DO NOT recommend ever doing business with any one affiliated with this company. They are fishy from the get-go. They convince you that there are tens of people applying to get the same house so you have to put down a deposit to hold the house as yours. He'll say that there are "several others" putting down deposits so you better write yours fast. Unfortunately, this was the only house we could find to rent and we went through with it. The communication (lack thereof) between the landlord, Lou, and myself was non-existent. Lou would tell the landlord he is going to call us on several occasions but Lou would never follow through. We were often left in the dark about important situations- as in the house was going to be sold so we had 2 months to find a house as well as he was supposed to apparently call us to let us know we wouldn't receive the full security deposit back. We never received those calls. I had to personally keep calling the landlord and Lou in order to find out any information. Then they'd say "oh yeah, I was supposed to call you" or "I was just going to call you"... I am sure you were- how convenient that I called! NOT!

In our lease, it stated that Lou would give us 24 hours’ notice to show the house. He showed the house at least 4 times and never ONCE gave us 24 hours’ notice. On one occasion he gave us 2 hours’ notice- I was already at work and couldn't clean the house or anything. He informed the landlord that I stated the house couldn't be shown due to cat hair around the house. He clearly showed the house but without proper notice to us tenants so how should I have known that I was supposed to clean up the house?

The business is overall a sketchy place with a sketchy website. I am surprised he still gets as much business as he does with his rudeness and all out disrespect for others.