AT&T Retail Store

This store is so helpful! They took care of me even though I am not from Tennessee. I felt heard and taken care of! The lady that helped me was AMAZING! If you go, have Ashley help you. She is patient and helpful! GREAT STORE!

Somehow my phone was lost but finally got ahold of someone at store and it was found.

I live in Cincinnati Ohio but happened to be on vacation in pigeon forge. I had a warranty replacement phone sent to where I was staying...i put defective device in box provided with return sticker placed on it and decided to stop at this store for new charger. While I was there I asked if they could mail my defective device for me and the salesman said no problem. That was oct. 23rd 2014...today is nov. 9th 2014...att say they haven't received it yet. I call the store I went to and goes directly to voicemail? Att is going to want to charge me over 700.00 for my old phone...someone better get this right!