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We Dry Wet Buildings

General Info
Dri Pro Restoration is a full service restoration company. We have an experienced team of water, Fire and Mold Experts and air care specialists. We also clean air duct, carpet tile stone. We are Certified and Insured. We know how to dry wet buildings. We save you money and time because we have the expertise to dry it instead of tearing it out. We dry wood floors and hard to dry structures. We service Rosemary Beach, Panama City Beach, Seaside, Destin, Miramar Beach, Okaloosa Island, Niceville, Ft. Walton, Mary Esther, Crestview, Defuniak, Freeport, Sandestin, 30-A, South Walton, Walton and Okaloosa
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Services/Products
We Dry Wood Floors, Mold Remediation, Water Dry Outs, Water Extraction, Flood Clean Up, Sewage Clean Up, Leak Clean Up and so much more
Payment method
amex
Location
Service Areas: Alys Beach, Blue Mountain Beach, Bluewater Bay, Defuniak, Destin, Fort Walton Beach, Freeport, Grayton Beach, Gulf Breeze, Highway 98, Holiday Island, Mary Esther, Miramar Beach, Navarre, Niceville, Okaloosa County, Okaloosa Island, Panama City Beach, Pensacola, Sandestin, Santa Rosa Beach, Santa Rosa Island, Seaside, Shalimar, South Walton, Walton County, Choctaw, Valparaiso, Rocky Bayou, Point Washington, Watersound, Seacrest, E Co Hwy 30A, Gulf Shore Dr., Holiday Isle
Amenities
Water , Fire , Mold, Carpet Cleaning, Air Ducts, Tile and Stone, Air Quality Checks
Associations
IICRC, Normi
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Reviews

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Tracey T.

06/03/2024

Overall
Professionalism
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Last Friday evening my unit flooded, resulting in about 1-1.5 inches of water in the bathroom and bedroom. This was the result of a shared pipe that was heavily clogged by an upstairs unit. I have linoleum floors. I googled and called a company for water extraction. Sadly, the company I happened upon was DRI PRO RESTORATION out of Santa Rosa Beach. The good news is that they came right out. The bad news is that they try to rip off every owner (or insurance company). They do mediocre work (missed some water in plain sight the first time) that they label with fancy names then charge outrageous amounts. I refused to let them do anything more than get the water up, dry and dehumidify the room. They left the equipment over the weekend and on Tuesday morning I told them to remove it and did not authorize any of the extras that they insisted (scare tactics) that needed to be done. Then I received their bill of $2,754.68!!
Then my condo’s CAM and I spoke with the owner, Jeff Thompson, about the bill and he constantly interrupted me, and talked over me most of the conversation. He was aggressive and rude.
Spread the word and don’t allow this company to rob anyone else in the surrounding areas!!

As a follow up to my earlier negative review- after posting it earlier today, tonight I received threatening texts from the owner, Jeff Thompson. And today his office manager is calling and texting me asking me to take down my reviews. Maybe this man should take ownership for his bad behavior and in the future, think twice about how he conducts his business.
Need I say more!

Details

Phone: (850) 581-9262

Address: 308 Lynn Dr, Santa Rosa Beach, FL 32459

Website: http://www.driprorestoration.com

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