Enterprise Property Management

Enterprise dropped the ball on renting out our house. They found a deadbeat tenant, who was always tardy in rent. We were advised to take her in, even though her credit score was in the range of 400+. We were first time landlords and we didn't know better. We hired Enterprise because we thought that they were an expert - what a big mistake that was.



After 3 years, we had enough of the tenant's tardiness and we told her to leave. When she left, she left the place in shambles - excessive pet damage and mold which came out to tens of thousands of dollar damages.



The tenant then took us to court to get her security deposit back. She won $5700 because Enterprise didn't follow the proper procedure (they suggested that we took a pet deposit of $300 on top of the two months rent). They are not aware that in California, the government didn't allow landlords to collect more than 2 months of rent in terms of security deposit. They also failed to offer the tenant a preliminary walk through before the tenant moved out. The judge was disgusted that a property management company is not aware of such preliminary requirements.



Whilst it's not a law, Enterprise didn't do a yearly walk through either. The reason that was given to us by an employee was that she was overworked, so she didn't have the time. If they did a yearly walk through, they might have found that our originally pristine place was abused.



As such, pls. do not use Enterprise Property Management. They don't know the basic law and they cost us $5700 because of their ignorance. They refused to take responsibility. If you do not want this to happen to you, pls. do not use their services. There are plenty good property management companies out there!!!

Enterprose Property management company is the worst company & worst people I ever had to deal with.



When you talk to them, they seems very nice and they will do anything but they never deliver their word and they don't do what they promise to do. I had to make several phone calls, e-mails and letters to 3-4 individuals in the company to do a simple task. Everyone that I talk to, they promised that they will resolve an issue, but nothing happens after weeks and months.



Everything that they promise on their website is a lie. Everything they say that they will do is a lie,



If you are considering Enterprise property management company, Do't ever do it. They will make your life miserable. You want a management company to make our lives little easier but they will add so many problems for you and for your tenant.