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- When Your Pet is Sick or Injured, Every Minute Counts. That's why Bishop Ranch Veterinary Center & Urgent Care offers extended hours and convenient times for emergency and routine treatment. We're open when most veterinary offices are closed -- offering life saving services seven days a week. Staff Clinicians: * Janice Cain, DVM, ACVIM * Michele Dodd, DVM * Shann Ikezawa, DVM * Liesl Peterson, DVM * Franklin Utchen, DVM * Kirsten Williams, DVM * Arlett Montoya, DVM * James DeLano, DVM * Larry Gilman, DVM * H. Jay Kerr, DVM * James Pogrel, DVM * Susan West, DC * Cynthia Easton, DVM * Voted Best Veterinarian 2005 & 2006 * Voted Best Boarding Facility 2006 Hours: Monday-Friday 7:00am-Midnight (Doctors on Staff until 10pm) Saturday & Sunday 8:00am-8:00pm ASSOCIATION AAHA American Animal Hospital Association
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Parking: Lot
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Reviews
09/18/2014
Stay away! Review is for Dr. CANE and MARGARET URQUHART (the clinic manager). Both of those ladies have no class and very poor manners. Apparently treating customer with respect IS NOT INCLUDED IN THEIR WORK ETHIC! For $75 U.S. Dollars that they rip off of you for consultation you get a hostile treatment from the vet and none of the questions that suppose to be covered by that fee are being answered during your visit! Dr. Cane knows that she is the only reproductive specialist in almost 200 mile radius and takes a full advantage of it. She has VERY VERY POOR BEDSIDE MANNERS!
As Margaret goes, the Bishop Ranch owner could do so much better by hiring an employee who will actually care about customer satisfaction and who will treat each customer as THE ONLY customer. Don't expect from Ms. URQUHART to solve problems you might experience, she'll just "blow you off" via e-mail! She has virtually no business hours, never answers the phone, doesn't return calls for weeks and to make it easier on herself she is using e-mail to deal with you, so you will have no say in the making of her final decision.
P.S. Margaret, you can remove my Yelp reviews all you want, I'll just re-post a new one!
11/13/2010
Dr. Taylor really took the time to explain everything about our pet (13 year old Lhasa Apso). She is very friendly and made our dog feel comfortable.
We highly recommend Dr. Taylor at this Veterinary Clinic.
Details
Phone: (925) 866-8387
Address: 2000 Bishop Dr, San Ramon, CA 94583
Website: http://www.webvets.com
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