More Info
- General Info
- Bassett Home Furnishings is a full line furniture store with quality products and friendly, competent staff. Our design team has the ability to help you with that one item, that you have been searching for, or present you with a style board for your whole house. We specialize in Quality, Custom Furniture Fast, with over 1000 fabrics to chose from and endless possibilities. With over 110 years of furniture manufacturing experience we provide a great quality product at an affordable price.
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- Services/Products
- Custom Furniture Fast, House Calls, Complimentary In-Home Design, Home Makeovers, Mattress Specialist, Design Services, In-House Delivery Service
- Brands
- Bassett
- Payment method
- all major credit cards
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Reviews
05/12/2011
When I decided to purchase a new leather sofa, I found the one I wanted from Bassett. To begin with the customer service agents were very friendly and accommodating. After dropping nearly $2000, I was told that my sofa would be probably be delivered by the end of the week but that they had to give me a 1-2 week estimate. The two weeks are nearly up and I called for an update since I still have not been contacted for delivery. Apparently, not only will I not be getting my couch within the quoted two weeks, but I'll have to wait an additional 10 days. I asked if there was anything else that could be done (i.e. getting the sofa from another warehouse etc.) and the RUDE service agent replied in a snotty voice, "I don't know what you expect me to do. I don't control the weather!" Well excuse me! If I could cancel my order at this point I would. Do yourself a favor and go with a company that values you even after you've handed over your credit card. SHAME ON YOU BASSETT!
Details
Phone: (760) 744-2277
Address: 180 Knoll Rd, San Marcos, CA 92069
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