United States Postal Service

Baronk
I dropped off a prepaid package w/tracking (9400 1082 0549 8073 2929 37) at the West Portal Post office in San Francisco on the prepaid package counter and had paid beyond the required amount for the weight and dimensions. One week later, the USPS website still hadn't registered that it had been dropped off to the post office. I went back to West Portal post office and was told the same thing. They gave me a phone number to an automated response system with no luck on my end. When pressed to provide an explanation for the lost parcel, the post office attendant acknowledged that they sometimes get too busy and fail to scan all of the dropped off items. Now, one week later my buyer wants a refund for the missing parcel and I have no idea where it is. Nice going USPS. So from now on, whenever I drop off packages to USPS, I get a receipt for every prepaid item.