San Francisco Auto Glass

I believe this is a very good company and I hope to work with you if I can, we are baudcom.

https://www.baudcom.cn

Terrible experience and unfair customer profiling.



I had arrived at the center to know about the lease options for different vehicles and test drive them if possible. I had to wait for 20 minutes to meet the salesperson I was supposed to. After 20 minutes they send someone else to help me out. With him it's starting from square one again. He says he requires a bunch of documents to verify my credit score. I told him that all this could have been sent through email and that I already did some of the process with another salesperson.



Later when I was leaving the place disappointed, I eventually meet the salesperson I was supposed to; the experience was worse. He blatantly told me that he did not like wasting time with me because he felt that I would use any quote information to go to another Honda sales center in the city. This was absolutely not true. It was very disrespectful and a total waste of 90 minutes for me.

Thank you for the worst customer service I even experience with your sales director "MARK".



Mark called me on Friday twice and said he had reserve the car (got the key) for me since I already turn in all the credit information and got approve by Honda. So we made the appointment at 9:00 am on Saturday. Then he called me at 8:10 in the morning (Saturday) and asked me to come in early to get the car, As I'm on my way at 8:20, he text me back and said sorry and all the car were sold.



So if it's a first come first serve, why he ask me to turn in all the credit information on Friday? Why do we need to make an appointment? What's the point to make an appointment? Why he lied to me and said he got the car for me on Friday? As he called me on Saturday morning, I already told him I will come early!



I'm sure I will file a complaint with Honda corporation.



Sales Director??!? You can't even be a salesperson. WHAT A JOKE!



After I texted him saying I will file a complaint to Honda corporation, he responded "be my guess"