- 8:00 am - 5:30 pm
- Mon - Fri
- 8:00 am - 5:30 pm
- 9:00 am - 12:00 pm
- DetailsPosted: 14 days ago
I recently had my car fixed after a break-in and this place came highly recommended through my insurance company. I did what any smart consumer does first, I looked them up on Yelp and was pleasantly surprised. I was matched with exemplary customer service, professionalism, and effective communication throughout the whole process (with photo updates). I can safely say that my 5 star rating is clearly not a high enough rating for the experience they provided, and all of it while their receptionist was on her honeymoon, shout out to still handling it and making her look good! :) The majority of my interaction was with Mike, he was informative, precise, and stuck to his date of completion. I won't be taking my car anywhere else from now on. If you want someone who is knowledgable AND still delivers a quality product, this is the place, they can definitely put their money where their mouth is! -Satisfied Customer
- Updated: 10/17/2014Posted: 10/17/2014
Great auto body shop! Kept me up to date the whole time. I was in a bind and didn't have rental coverage and SE Collision offered to pay for my rental! I was extremely impressed. Not to mention, the repairs turned out great!
- Updated: 6/11/2015Posted: 4/7/2010
Iv always had a negative perception of automotive places but after my experience at SE autobody im a believer. Everything from start to finish went smoothly and according to plan. They kept me in the loop everyday regardless of any change. I never had to call them to ask what was happening. Repair turned out great. Id recommend them to anyone
- Updated: 6/11/2015Posted: 9/24/2009
I was most impressed with the way in which my auto body repair work was performed and in the manner in which Dan performed his customer service duties. I can truly say that my vehicle has not looked this clean since I drove it off the dealers lot. I also appreciated the way Dan kept me informed of the status of the vehicles repairs and acted as a liaison with State Farm Insurance when additional appraisals and authorizations were needed. I was impressed that he did so without my having to instruct him to do so. In my line of work, I always look to promote the employees who show initiative and excellent customer service skills. If I should ever have any further auto body repair needs, or know someone who does, I will definitely recommend your shop. John
- Updated: 6/11/2015Posted: 9/23/2009
I have taken my car to SE for 2 different repairs. Office staff the best. Got it back ahead of of promise date and the repair was exceptional. Best in the west !!!!!!!!! Thanks Jerry
- Posted: 8/29/2009
I have had my vehicle repaired several times at this shop. The first two trips in seemed to be good to go (but now I wonder). This time I found they had sprayed paint over door dings without filling and feathering the chips because &quot;they weren't paid to fix those chips.&quot; My take on that is once you spray paint on them you have taken responsibility for seeing the job is done right. Complaining they fixed the chips. When I came to get the vehicle a couple of days later I noticed the front bumper they had painted was a different shade of red. What they had done was forgot to put the metallic flakes in the red paint. Again they fixed the problem, after a few more days. This time when I went to get the vehicle they were downright rude. I soon noticed there were scratches on the side of the car that were not previously there. And the area near the chips I had complained about had scratches as well. The 3 month old convertible top had a large silver looking spot and a thin line all the way across the material above the rear window. It bothered me for several days as to what this was on my new top. Then I finally figured it out, it was over-spray from the sloppy workmanship. I have called my insurance company and filed a complaint. I returned to them because I thought they were they had integrity, and I trusted them, but my trust is gone, and I would not recommend them to anybody, friend or foe.