More Info
- General Info
- Banfield Pet HospitalĀ® - San Carlos provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
- Extra Phones
Fax: (650) 802-8234
- Payment method
- amex, check, discover, master card, visa, cash
- Neighborhood
- Clearfield Park
- Other Links
- Categories
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Reviews
10/30/2010
The Good:
Banfield has good hours, and will allow you to drop off your pet before work & pick up after work. This is very convenient.
The Bad:
Banfield sells a monthly "wellness plan" which they try to portray as health insurance for your pet, but it only covers preventive treatments (vaccines & checkup). Every time I get my bill I need to look it over thoroughly because they will often add things you do not need. They WILL nickel & dime you every little thing. Do not expect to just pay the monthly fee & not have to worry about any other pet health expenses, there is ALWAYS something else on the bill.
The Ugly:
Banfield has the worst turn-over I've ever seen; average vet tenure must be like 6 months... When we started at Banfield we had a great vet who really seemed to care about our dogs and was easy to talk to. But she left and now we see a new vet basically every visit. The techs are the same way, always new faces. It's really frustrating having to explain my older dog's conditions anew EVERY time I bring him in. You'd think they would have his file available and read it before they start recommending treatment options, but they want to run the same tests every visit (very expensive testing..hmmmm). I suspect Banfield hires only very green vets and don't pay them well, because this is also the case at the San Mateo Banfield.
Details
Phone: (650) 802-0213
Address: 1225 Industrial Rd, San Carlos, CA 94070
Website: http://www.banfield.com
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