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(210) 493-4411Visit WebsiteMap & Directions4503 De Zavala Rd Ste 124San Antonio, TX 78249Write a Review

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disgustedchuck

11/08/2011

Overall
food? service? how about just...

food? service? how about just have my bill add up - my printed receipts always ask for a larger total amount, than the sum of all the items.. they overcharge you, every time, in my experience. Twice, I had the driver go through my receipt with me. Each time, it is clear they added sales tax or a very similar amount, twice. The drivers were obviously coached on how to try & double-talk around this this, so I know it's not just me, but they can't explain how it is that when you add this + this + delivery + tax, the 'amount due" is about 8+% more than the sum of the items.. hmmm

tymasteruno

02/22/2010

Overall
my review

I have ordered from them previously, On that occasion I would have given them maybe 3 stars. On this particular occasion I have given them 1 star, the only reason I have ever ordered from them in the first place is that they are the only chinese delivery in my area open on sunday. My experience, I ordered Beef and Broccoli the vegetables in it looked like they had been in the refrigerator for about three months and tasted like it as well, and I am almost positive that the meat came from some sort of large rodent or cat it had that wild tangy chewy flavor of something other than beef that had been microwaved for about 10 minutes to long, honestly i would have a better chance of digesting Bubble gum than this, The bottle of coke i ordered came hot as if it had been ran through a coffee maker and then re-botttled, and that leaves me with normally my favorite thing from chinese food places the rangoons, it took all the strength in my arms and my daily use of enamel strengthing tooth paste to pull the one apart that i decided to eat, obviously i did not finish my meal and i am still hungry. So i would like to thank the excellent chefs over there for their culinary excellence and 5-star training probably from Bangkok State School.

jeffliz

12/13/2009

Overall
Don't Do It!

If you want the worst customer experience ever then you should order from here. If not.....then DON'T DO IT. These guys make mistakes and don't care that they make them. We ordered and waited for an hour. Only to find when our order came in that they forgot a plate of food. The driver said he would get the other order but it would take 15min and that all he had to do was make a call and he would let us know. He went to his car, used his phone and just took off. We didn't know if he was going to do what he said or what. We called Wok On Wheels on Grissom to find out what happened and they said that the order was cancelled and that if we wanted to redo it we could. Unacceptable business practices here. Please save yourself some time and order from any other place that this one.‎

VB
Vivian B.

07/12/2009

Overall
Great Food, too many water chestnuts

We ordered cashew chicken and shrimp in lobster sauce. The food arrived fast and hot. The hot and sour soups was delicious! The cashew chicken and shrimp entrees were sooo yummy! The driver was very friendly too! The only thing was there was way too many water chestnuts in the food. I'm sure next time if I ask for "light on the chestnuts" there will be no problem. The convenience of delivery was icing on the cake!!!!!

utnac8038

09/07/2008

Overall
No Customer Service

I placed an order for some Chinese Food for 5 plates and they said it would take an hour. One hour later we were still waiting for our food to be delivered when they're located about 15 minutes from us. I called to complain and the Manager (female) said that it should be their any minute. 1/2 hour later its still not here so I call to complain and tell them I'm going to cancel because my children are starving. And the Assistant Manager Mario just says okay I will cancel that order. No apology or offer for a discount or free food. So I asked to speak to the Manager and she says she is sorry but can offer the food at a 1/2 off. I'm telling her that it should be free for making us wait for an 1 1/2. She says she can't. So I will definitely not order from them again. They would rather lose my business then try and make us happy. So I will discourage my neighbors about their service.

moncj66

06/26/2008

Overall
thought it was good..

I dunno, I tried the seame chicken and it was good. They give you large portions, but very little rice. I will try again, but I actually choose to pick up my food, so it was hot and fresh, so I don't know if that was a prime factor..highly recommended.

lizmarie

03/12/2008

Overall
Do not order from this place!

Their food is disgusting. It has large portions, but the food sucks. The food was late and it was cold as well. When the delivery guy came; he was rude and seemed like he wasn't into his job that much. I wouldn't recommend this restaurant to anyone that I either know or don't know! I have no idea what the person was thinking when they gave him/her 4 stars. He/she's never had really good chinese food.

ccrealty821

02/09/2008

Overall
Abusive Driver

This is probably the worst Chinese delivery ever! The driver was late, the food was cold and crappy, it would have been expensive, even if it was good, which it wasn't, and when the driver arrived (late) he was foul mouthed and abusive. We were so afraid that the thug driver that they sent was going to return and attempt to harm us that we filed a police report on the incident. Do not order from this place if you are uncomfortable with having people that look like they are prison escapees coming to your house.

Details

Phone: (210) 493-4411

Address: 4503 De Zavala Rd Ste 124, San Antonio, TX 78249

Website: http://www.wokonwheels.biz

More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
discover, amex, master card, visa, all major credit cards, diners club
Price Range
$
Neighborhoods
Northwest Side, Woods of Shavano
AKA

Wok on Wheels-De Zavala

Categories
Other Information

Wi-Fi: No

Attire: Casual

Cuisines: Asian, Chinese

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

Parking: Lot, Private

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