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(210) 641-6403Visit WebsiteMap & Directions5910 Babcock RdSan Antonio, TX 78240Write a Review

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Amenities

Store

Extra Phones

Pharmacy: (210) 641-6405

Pharmacy Fax: (210) 641-6410

Services/Products
Pharmacy Hours: Monday through Friday 9:00am - 9:00 pm Saturday 9:00am - 6:00pm Sunday 10:00am - 5:00pm Immunizations Available
Neighborhoods
Northwest Side, Alamo Farmsteads
Categories
Other Information

Price Range : Average

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Reviews

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LW
Lynda W.

09/26/2019

Overall

Thursday, September 26th, 2019:

I just called the Babcock location I asked to speak with Management a female answered the phone she said she couldn’t hear me, so I raised my voice so she could because I was talking low. She was quite rude she said I didn’t have to yell at her, then she said I was breaking up she could hear me.🤔

Do Not ! work for Heb I don’t even like shopping at this location, because I went in there with a bottle of water that I’d been drinking on all days.

One of the employees was staring me down like I was stealing something, I should’ve told them scan it they would’ve seen that it came from a different place. ZERO customer service.

Bless their hearts.

dav-mke

09/28/2013

Overall

I like HEB, and ordinarily have a positive shopping experience no matter which store I go to here in San Antonio Texas. Tonight at around 9pm, I shopped at the 5910 Babcock Rd location. It's not very busy then, and with checkouts had only a few people in line if that. I chose the nearest check out (#1), because it's sole customer's purchase was completed. There were no customers behind me. The person at the register rang the items up with out greeting or eye contact. Still, no one was in line behind me. As she was finishing the bagging up my $30 or so of purchase, she launched into a negative lecture on my lack courtesy to others (?) because I had gone a bit over the 10 item limit sign that I had missed seeing. Still there was no one behind me. This critical "dressing-down" continued for a while with pauses that seemed to invite an argument. When she finished speaking to me, I responded with my only statement: that if I had upset her that much, I would cancel the sale. Still there was no one behind me at that checkout. I then related the incident to the Manager on Duty and left without the groceries I had intended to buy. Still there was no one in that checkout. I am a 60 yr/old disabled veteran with sight and other impairments, but fortunately, courtesy and common sense are not on my list of problems. From my days in the army, I couldn't help but wonder how much of this situation was a training issue?

Details

Phone: (210) 641-6403

Address: 5910 Babcock Rd, San Antonio, TX 78240

Website: http://www.heb.com

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