Equimax Management

To it may concern,

San Antonio Iron Horse Valley is the worst..

On September 01, 2014 my truck was next to a car that was intentionally set on fire and burnt half of my truck. Later the same day I spoke with the apartment manager, Kelly King (Community Director) and I ask to be release from my lease, because of the owners of the car (Cheree and Carlos ) would not give me any information such as insurance or a police report and I was afraid of my life. I continued to tell her that Cheree threaten my life and tried physically hit me. Cheree continued verbally assault me, telling me she knows where I live and would kill me. I had to call to police to get my information from them. Then sadly these people (Cheree and Carlos ) had no insurance.
The only help that Kelly King did is to tell me (Cheree and Carlos ) were being evicted and that she would contact corporate to see if a could be release from my lease. I have been waiting on response since then, now it is September 22, 2014 and I have been in the office over 10 times and she was not there. I even made a confirmed appointment with her and she was not there. Kelly did not offer any condolence or say that I could move to a different property.
In addition,but not offense to maintenance, they need more assistance. They do a good job, but in slow pace.

This Apartment Community is owned by Equimax Management Phone: (2 10) 614-4118 Fax: (210) 614-41388715 Datapoint Ofc, San Antonio, TX 78229 and THIS BUSINESS IS NOT BBB ACCREDITED and has “F” rating.

Rude management, Slow maintenance,, Verbal agreements not honored and free rent periods are not honored either.