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(210) 828-7931Add WebsiteMap & Directions2150 E Hildebrand AveSan Antonio, TX 78209Write a Review

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
mastercard, discover, visa, amex
Neighborhoods
Uptown Broadway, Mahncke Park
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Reviews

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rc100945

01/20/2010

Overall
BAD SERVICE

THE WORST PLACE TO SHOP FOR BRIDESMAIDS DRESSES. My cousin found a bridesmaid dress that she liked but was not 100% sure that she wanted that dress. She informed the girl that was helping that she wanted to come back and show her mom before she made a final decision. The girl working there told her she would make a note of which dress she liked and could take down the bridesmaid names and numbers so when she was sure about the dress they would call the bridesmaids and get their measurements. Three months later they went behind her back and called nearly all the bridesmaids and told them to come in and get fitted without informing the Bride. My cousin had no idea they did that until one of the bridesmaids called to tell her she made a deposit on the dress. My cousin (the bride) was so upset and called the Bridal Salon to tell them she never told them that was the dress she wanted for sure. They made the mistake and did not own up to it. They were supposed to call her back, NEVER DID. Then once she spoke to the manager she said they do not give refunds. The manager would only put the deposit towards another dress. Luckily it was not until much YELLING that they "claim" they will refund the bridesmaid deposit. We will see.





Do not go there; it is not worth the headache.

sarahnewlywed

11/12/2009

Overall
above and beyond...wow

I bought a gown from another Salon that got ruined, so I entered The Bridal Salon Of San Antonio thinking there was no hope. The staff helped me find my dream gown and didnt allow me to make the purchase until they could verify that the vendor could get it to me in time. We got it two weeks earlier than they said. The owner Amy, and the seamstress Ana, stayed late one evening to accomidate my fitting.



I read the reviews below and I cant even believe they could be true. Amy's staff is very well trained and you can tell they are genuine in loving to help brides.



They have the absolute best selection of designer wedding gowns and bridesmaids and teh best service I have ever experienced.



Sarah

Details

Phone: (210) 828-7931

Address: 2150 E Hildebrand Ave, San Antonio, TX 78209

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