This business has CLOSED
- by skylarnicole on 04/10/2014
Roman and his staff at the Bridal Connection were absolutely wonderful. I went to a couple other shops and the consultants made me feel like a piece of meat and a walking dollar sign. I actually felt special while in their shop. Ralph didn't stop until she found the dress for me, she wasn't pushy, didn't try to push a sale on me and she was extremely patient even when I felt like I was being really picky or indescisive. My experience at Bridal Connection was the best compared to all the other places I had been. I would recommend Bridal Connection to anyone. Roman practices a business of complete honesty and all about the customer. Love this shop!!
- by thefuturemrs.gold on 04/05/2012
I highly recommend Bridal Connection. The staff, especially Lexy, is amazing! Lexy is a wealth of knowledge. I came in with a photo of a dress I liked and based off of that, Lexy brought me a number of dresses that matched my style and body type. She also got me into each of the dresses, which not all bridal shops do. The seamstress came out and gave me a quote while I was in the shop on my second visit when I purchased the dress of my dreams. I was also extremely impressed with their selection of dresses for bridesmaids. Wonderful shop! Professional, helpful and friendly staff. Thanks to Lexy and The Bridal Connection, picking out my wedding dress was one of my most favorite wedding planning moments.
- by july2012 on 11/07/2011
I am due to be wed in July of 2012. I was hesitate about this bridal store until I was in the mall one day and noticed they had made some changes. The staff was very pleasant and knowledgeable in the products that they sold. I have an appointment set to try on dresses at their next event later this month. I can say I will be purchasing my gown from the ladies at Bridal Connection.
- by nana5110 on 06/04/2011
Had a wonderful experience. I accompanied my niece on her mission to find ""the"" dress. We were greeted by a very nice woman with a British accent. She helped my niece pick out a few gowns to try on. She was very knowledgeable and made us feel very special.\r WE LOVED IT! \r My niece wants to go back tomorrow to make her decision between 2 gowns she really likes.
- by Mrs Ward on 05/14/2011
I was in this store today 5/14/2011 and had the most horrible shopping experience I have ever had. At the time I went there around 5 p.m. there was a lady that asked me when my wedding was I let her know I had a jp ceremony but wanted to have a church ceremony and had not set a date yet. She proceeded to tell me that I had to set a date and a budget and come back I then told her that was fine but I wanted to look at dresses she said yeah but you need to set a budget and said here here is a website you can look at dresses there and handed me a card. I then asked her if the wedding dresses were on that wall (the left wall) she said yes and as I was pulling dresses out to look at she was ""arranging"" the dresses I had just looked at standing like two inches from me, keep in mind i'm not taking them off the hanger just looking at them from the rack. She didn't say a word to me the whole time I was looking but did tell the other lady that was working that she had a customer. I want to start looking at dresses because I am planning on surprising my husband a Staff Sergeant in the Marine Corps that is deployed in Afghanistan with a small church wedding when he comes back. I wanted to start looking for a dress ASAP as my husband is coming back in just 4 months. Never had I felt so unwelcomed at a store. I went in that store in the hopes of finding and buying a dress; needless to say I will never come back to this store nor do I recommend this store. Out of the two ladies that were there the one that was rude was the spanish speaking lady who as we were leaving finally decided to speak again to say bye thank you in spanish to us.
- by Cathy61 on 04/25/2011
I will never shop in this store again!!!! Manager lied about having a certain wedding dress in the store. When I went back and spoke to a sales rep we found out that the manager lied. The sales rep sold us the dress off the rack with the managers approval. However she continues to be rude every time we enter the store for alterations. If this dress comes up missing after I paid for it I will sue them! Manager is extremely rude!!!!!!!! Don't shop there!!!!!!!!
- by ryfranks on 03/17/2011
Worst customer service! Manager is horrible and does not care if she sells you a dress or not, she has ""people waiting in line"" to get dresses and people""like me"" come in all the time. This was because I inquired about a 10% discount that another store was offering me. No nice way to put it. On top of that, she hid the dress so I could not see what size it was that I tried on. I already knew the size, however she felt that by hiding the dress and the size it would be harder for me to go elsewhere. I found the dress for $100 less a one of the competitors!! Horrible woman, horrible business...STAY AWAY!!!
- by Ann708 on 01/31/2011
The manager was extremely rude. Even though we had an appointment she was unprepared. The store had not been cleaned and the dresses had not been made ready to try on. There are othere complaints regarding this store and the manager on the web. For an enjoyable experience you are much better off purchasing your dress elsewhere.
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