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(210) 949-0506Visit Website
Business LocationSan Antonio, TX 78251
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General Info
*Complete Packing Services *Courteous Personnel *On-Time Pick-Up *Licensed, Bonded & Insured
Email
BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
*Residential - Commercial*Homes*Apartments*Offices.
Payment method
all major credit cards, amex, diners club, discover, master card, visa
Accreditation

TX DOT #005932688

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Reviews

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BG
Briana G.

07/01/2017

Overall

Alpha omega movers are awesome !!! Glenn and Josh are amazing ! Very fast and professional! Would recommend to anyone !

KR
Kimberly R.

03/21/2017

Overall
Expertise
Professionalism
Promptness

We used Alpha omega movers twice in march and will be using them again. They were fast and very professional!! great job!

SH
Sarah H.

12/09/2016

Overall
Expertise
Professionalism
Promptness

Alpha and Omega were very courteous and professional. Handled my whole move very quickly and carefully. I have used them twice now and will highly recommend them for any move!!

AO
Anna O.

01/05/2016

Overall

Ralph, Jacob, Rebecca, and Ben are the best moving team!! They give the best customer service and make things as easy and stress free as possible! I highly recommend Alpha Omega Movers. You will def use them again and again, as I have! 2 thumbs up!!

DV
Dalene V.

01/08/2015

Overall

Agreed.... HORRIBLE

I have waited almost a year to write a review in hopes this would have been resolved and it would not have to be a negative review. However, here I am w/ a negative review :O( I hired Alpha Omega Movers back in March 2014 to move 45 minutes away. 1 dining room chair and a few flower pots were broken and a very sentimental handmade birdhouse never made it to my new home at all. I called and spoke w/ the owner Ben. He explained to me that the movers were doing me a favor in moving the flower pots because they are not suppose to, sooo nothing could be done about that. In regard to the chair he said to text him a picture and he would have it fixed or would pay to have it replaced. As for the birdhouse, he would check the warehouse and let me know if it was located. Since then I left many, many messages to no avail. Ben did answer one call after I decided to call from a different phone number, that's when he assured me his "claims department" was taking care of it and I would hear from them shortly... that was on 5/8/14 at 12:24 pm. I suggest KEEP looking, DO NOT Use Alpha Movers LLC! very disappointing

NC
Nancy C.

10/25/2014

Overall
Exceptional Service

First Move on August 2014 was SUPER Team Mark&Phillip took care of my furniture as if it were their own. They both got the job done FAST! Thank You alphaomegamovers

Looking forward to Move #2 :)

EC
Erika C.

06/27/2014

Overall
horrible

Was called the day of the move and told movers would be early after waiting 15 minutes past original appt time I called the company. Another 30 minute wait before calling again told the actual movers should have called me. When they finally did I was told they were stopping for lunch it's 3pm now an hour late. Didn't get started 415. Unable to disconnect washer so I have to hire someone else now. They had to follow me to my new place and decided to go 55mph in the highway costing me more time when we finally arrived they were yelling and joking around only one of them was working and they got mud on my brand new carpet. Seemed offended when I only gave them a 25 dollar tip each. Worse experience ever and a total waste of 400 dollars. Never again am I hiring this company to steal my money and do a horrible job.

SM
Sabrina M.

05/19/2014

Overall
5 Star Moving Company

If you want a dependable moving company, who you can count on to offer fair rates, call Alpha Omega Moving.

MM
Marion M.

03/27/2014

Overall

Excellent service - Jo Jo and Nick are great and very courteous - would recommend - thanks

DB
Debbie B.

11/12/2013

Overall

Excellent Movers!!! James and Steve were very professional, courteous & experienced movers. They were very cautious with all my furniture and boxes. Worth every penny spent! I would highly recommend them to anyone.

Overall
pretty good

When the guys showed up both were humble down to earth and very helpful. I have used them before four yrs ago and used them again. They are quick and professional. I would recommend them.

mkdump

08/28/2013

Overall

Very bad experience. I hire Alpha Omega to move my household stuff from Seattle to San Jose.

The sales manager was very polite and describe their movers as best movers. He mentioned that they have very good system and mechanism to handle and track items.



However at the end my experience was very bad,

1. When truck came to my target location, my house hold items were stuffed if very small space at the end of truck. Delicate items were not at all given attention and they were put under the heavy items. My 52" television was kept vertically instead of standard horizontal position, this was done just to fit it in small space.

2. There were several items missing.

3. When we tried to follow up with service department, they kept on passing our call from one department to other. I tried to email the sales manager who was very responsive at the time when we wanted to hire them but he not even acknowledged my email about problems i faced. I sent him several emails but not a single reply, such a arrogant behavior !!!



I would not recommend this movers to my friend.

msqthomas

07/11/2013

Overall

When you need help moving, don't hesitate to call Alpha Omega Movers. The staff is prompt, professional, and hard working. I have used Alpha and Omega Movers on three separate occasions, and each time, the help was greatly appreciated. Thank you Alpha Omega Movers for making my move an easy transition.

lisajlopez

05/31/2013

Overall

I used Alpha Omega Movers approximately two years ago in 2011 and was very satisfied. The movers were careful with my property and very courteous. I can honestly say that nothing was stolen or damaged during the move. I contacted them once again this month May 2013 and set an appointment for 06/01/2013 at 9 am.due to the excellent job they did back in 2011. I hope that I will be completely satisfied once again although I have read some concerning reviews from unsatisfied customers. I do know that all it takes is one rotten apple to ruin a company's name. I will continue to use this moving company and will recommend it to family and friends based on my personal experience and on other Postive Reviews I read.

erika912

02/23/2013

Overall

The crew is amazing! They are very professional and fast! Alpha Omega is by the far the best deal in San Antonio. I definitely would recommend everyone to stop getting quotes from other movers and just call Alpha Omega. You won't be disappointed!

vagurl

08/24/2011

Overall
I had scheduled a move w/this ...

I had scheduled a move w/this company 3 months in advance. The day of the move they were supposed to be @ the house @ 1030. They never showed up. I called & was told they had my day wrong, & someone would be @ my house ASAP. Waited over an hour & no one showed or did not receive a call. I called & was told they had to wait on one more person & they would be @ my house. Waited another hour & was told they had to finish a job & i would be next on their list. Was told now that they would not be able to show up till 330-5p. I got upset after waiting all day & moving majority of the stuff myself. I asked for a discount. I was told that they will give me a discount by adding a third guy & not charging me for him & not charging me an arrival fee. Since i had moved majoirty of the stuff myself i felt i didnt need a third guy. I advised him of that & told him that i wanted to get @ least half off the fee they were charging me. He told me i can go w/another moving company.

Basically they never showed up & were very unprofessional!! would not recommend this company to anyone!!! Workers very rude!!!!!!!!!!!!!!!!

bettybo11

04/27/2011

Overall
Hello, i have contracted Al...

Hello, i have contracted Alpha Omega Movers on three different occasions and have not been dissapointed. They have moved my office 1 and my household possesions twice also. Each time they planned and moved everything with no problems. They are knowledgable, hardworking movers, who really have invaluable experience. The prices are geat.

theferdins

01/08/2011

Overall
WHAT A DISAPPOINTMENT OF A MOVING COMPANY

ALPHA OMEGA = BEGINNING AND END

THAT SOUNDS VERY CHRISTIAN BUT YOUR COMPANY DOESNT REFLECT WHAT YOUR BUSINESS LOGO READS



MY HUSBAND CALLED YOU GUYS FROM IRAQ TO GET AN APPOINTMENT DAY AND TIME JUST TO FIND OUT THAT YOU GUYS NEVER SHOWED UP

WHAT A DISAPPOINTMENT OF A MOVING COMPANY.





THANK GOD FOR



ALOT OF LE$$ MOVERS CAUSE THEY SHOWED UP TO GET ME MOVED AFTER YOU HAD GIVEN MY HUSBNAD AN APPOINTMENT DAY AND TIME BUT YOU NEVER SHOWED UP NOR DID YOU CALL TO CANCEL OR RESCHEDULED YOU JUST QUIT PICKING UP YOUR PHONE.



YOU WILL NEVER GET MY BUSINESS OR FROM MY FAMILY OR FRIENDS CAUSE YOU GUYS ARE AN IRRESPONSIBLE AND UNCARING MOVING COMPANY





ALOT FOR LE$$ MOVERS ROCK!!!!!!

WORD OF MOUTH IS ALOT BETTER THAN ALL THE ADVERTISMENT YOUR MONEY CAN BUY .....

trifoon

12/28/2010

Overall
NEVER USE THIS COMPANY!

This company was supposed to move a piano for us as my Mother's Christmas Present. They quoted us a fair price for and set up an appointment for the Monday after Christmas.

They NEVER SHOWED UP.



Over the course of 6 hours I repeatedly called them to ask where they were.

About 50% of the time they didn't even answer the phone.

When I was actually able to get them on the phone, the owner kept telling me that "The truck is on the way" and that he'd call me right back to let me know where they were.



Eventually, They stopped answering the phone.

This company wasted my entire day, refused to tell me why, and left my Mother without a Christmas Present.



They don't know how to treat people like human beings.

This company does not deserve my money, and they don't deserve yours.

Don't waste your time with them.

Overall
Stealers!!!

I had Paco and Chris move my furniture this weekend and my Father in Laws Vivitar camera/video camera came up missing. I know that they either stole the camera or dropped it and broke it and now they will not own up to it. Pam the owner keeps giving me the run around, it's pathetic. I am very disappointed with this moving company. Now the guys are trying to lie and say that they bubble wrapped the dresser, if they did the camera would still be in the top drawer and not missing. Now I have to go through the process of filing a claim and all that crap but I am going to get something out of this. This crap is not going to stay this way, I will make something happen. Whoever took the camera I hope it breaks on you, like they say when you take something that doesn't belong to you someone will come along and take it from you or either the thing will break. Why use a name like Alpha and Omega and then go and steal from their consumers makes no sense to me. God is watching and he knows what happens to that camera and they will pay!! I will never use this moving coming ever again and I hope that no one else does either!!

claimed iconBusiness Response10/13/2010

I'm sorry Ms. Benevides is unhappy. Ms. Benevides why didn't you write a good response when we moved you last year and stated what a good job we did? I think anyone can read this review and tell what kind of person Ms. Benevides is, to use the language she used tells it all. Ms. Benevides called my office screaming and talking very harsly that someone stole her camera. This was "3" days after the move. She stated the camera was in a dresser along with cash money and they took the camera not the cash. Now this sounds odd to me if they were thieves I would think think they would take the cash money! She also stated that the draw had been opened and her underwear had been moved around and she noticed that right away but she didn't remember the camera for 3 days very odd. I tried to be pleasant to this lady I told her I would check with the workers on the job and get back to her. She didn't even give me 15 minutes to reseach the situation and she started calling. I was on the phone with customers as well as with the workers (trying to find out what happened on the move) she would call hang up call again and she did this about 20 times (and then started using another phone number to see if I would answer a different phone number)until I could finally talk to her. My workers say the dresser was shrink wrapped and her request(she had already stated the drawers could fall out easily) and they did not remove the shrink wrap when the job was complete or at any time.This move was from one apartment to another in the same complex and they walked the household goods from one apartment to the other. My workers say Ms. Benevides was with them at all times Ms. Benevides was in one apartment and Mr. Benvides was in the other apartment she says that isn't so. If her side is true then the apartment must have been unlocked and left open for them to get in it and if that is so anyone could have gone in the apartment and stole the camera. I expalined this to her and she said it wasn't so anyway she was threating me she was going to stop payment on her credit card call Texas Depart Of Motor Vehicles, etc, and I said that was fine but there was a proper way to handle this and I tried to explain to her how to do this for her protection as well as mine. Ms. Benevides seem to think I was giving her the run around and I was just telling her proper procsdure. My contract clearly states that we are not responsible for personal items and she initialed that on the contract, futhermore when the workers arrive and if they see personal items they inform the customers if they have any personal items they should keep them in their possession. We base our business on repeat customers and she was a repeat customer, the workers knew this when they went on the job and I'm quite sure they would not purposely do anything to anger or disappoint this customer.

This listing has been claimed by a business representative.

Details

Phone: (210) 949-0506

Address: San Antonio, TX 78251

Website: http://www.favoritesanantoniomovers.com