- Mon - Sun
- Open 24 Hours
Fax: (210) 648-2857
- Open 24/7
- Family Owned and Operated
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They not only illegally towed my girl's vehicle from an apartment complex, ignoring the permit to park there, which was visible on the front windshield for anyone to see, but the cracker bitch answering the phone, refused my request to walk to the car, which according to #uConnect, was just around ten feet away, so that I could remotely unlock the Chrysler 200 for her, in order for her to see the permit. No wonder they have 1 star on #Yelp.
Do not use Alamo City Recovery for anything! I was parked in a legal parking space and during the early morning hours when they towed my car. They cruise the apartment complex parking lots looking for un-locked cars to compromise and tow away. They claimed I was parked in a no parking space and the pictures clearly show that was not the case. Even though the apartment management has called them several times, they STILL REFUSE to credit back my credit card charge. I even spoke to the "office manager" and she said she would credit back the fee to my card. That was more than a week ago. They flat out lie to you on person and by phone. They want you to give up fighting so they can keep your money. Look up their website and see how many cars they have towed off to auction. Please, do not use this company. I have reported them to other agencies and I pray they will listen and put them out of business. This company needs to stop these un-fair practices and become an honest company
Alamo City Recovery is a corrupt and dis-honest company. In November, 2009 they towed my vehicle from a handicapped parking space claiming I did not have a hang tag permit. I did indeed have it. I have lost my left leg and the hang tag was always on my dash hanging on my rear view mirror. When I contacted the towing company they claimed there was no hang tag. Since the loss of my leg, my hangtag is ALWAYS visible. When I finally was able to scrape up the outrageous fee they charge, I discovered items in my vehicle had been moved around. And lo and behold, my hangtag was shoved up under the passenger side underneath a car radio I had in the front seat! The tow driver opened my vehicle, removed the hang tag and stuffed it underneath the car seat along with the car radio. I absolutely would not have done that because I need the hangtag! They said they took a picture. Of course, the picture was taken AFTER the driver took off my hangtag. Is this how Alamo City Recovery treats handicapped military veterans? This company needs to be reprimanded and fined and the owners of this company should be ashamed of themselves.
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