- 8:00 am - 5:00 pm
- Mon - Fri
- 8:00 am - 5:00 pm
Phone: (636) 923-2665
I had called Total Comfort to help install my new furnace. They came out to provde me a quote. I did not move forward with them because of their high charges. As a result, they charged for coming out to just give me a quote. I have disputed this charge and they are still trying to collect. What type of business charges you when no work has actually been done. I would stay away from this business at all costs
These guys think they are the only company in town. I called several times and finally got hold of an human. They said next available appointment is in one week.The guy who answered said, we are not holding appintments, unless you are sure. What kind of an answer, would I call unless I want workd done. I hanged up and called others and the guys were awsome, courteous, prompt and more importantly knew what matters most is the customer service
After leaving 3 messages during a 2 weeks spread without getting any call back, I would say this is a company lack of customer services. I would not trust my business to this company at all.
my A/C had gone from 70 degrees in the am to 89 degrees in the pm….so needless to say, my place was hot….. I contacted Total Comfort, Emergency Services, since it was after 5 pm……I left my information and within 10 minutes or so, I was contacted……within 15 minutes or so, they were at my door……they were able to figure out the problem and replace the needed part to get my A/C working properly……I was able to use the YP coupon from the back of the directory for the service call…… Just want to say I was impressed at how fast I was contacted and how fast the work was taken care of…….they did a good job
I would like to thank Doug and Neal for the great job they did installing our new unit. The Total Comfort team gives all around great service, fast, knowledgeable, and friendly. Thanks to everyone at Total Comfort.
Couldn't ask for a better company! Very friendly, fast & knowledgeable staff, from the moment Ken came to the house until after the men got done installing our new unit. I have been recommending them to everyone, and will continue to do so. You will not be disappointed, so give them a call! Am so glad I now have them as my Heating & Cooling company for years to come!! Thanks again Total Comfort, an amazing job done well!
Hottest day in three yrs. Thanks to Neal for saving the day! Very curtious, knowledgeable and fast.!