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Total Comfort Heating & Cooling

2325 Grissom Dr, Saint Louis, MO 63146
(6)
Open Now
Today
8:00 am - 5:00 pm
(314) 282-3086Directions★ Review
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MORE INFO

BBB Rating

A+?
BBB Accredited Businesses

BBB Accredited Businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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Hours

Regular Hours
Mon - Fri
8:00 am - 5:00 pm

Extra Phones

Phone: (636) 923-2665

General Info

Locally owned and operated by Tom and Kimberly Donahue and Ken and Candy Ross. Total Comfort Heating and Cooling has been installing and repairing air conditioning and heating systems in St. Louis and St. Charles for over 30 years, providing top quality service for both residential and commercial customers. Total Comfort Heating and Cooling services all makes and models, but only installs the best products with the best warranties that are manufactured by Amana and Trane. Total Comfort Heating and Cooling technicians are factory certified and we are licensed and bonded to give you and yours peace of mind. We provide maintenance agreements to keep your equipment running efficiently year-round. We provide indoor air quality which includes humidification, HEPA air cleaners, zoning systems, and bacteria controlling ultraviolet lights. At Total Comfort Heating and Cooling we protect your home and business like it was ours. Our technicians use shoe covers and floor coverings for spotless cleanup like we were never there. Our metal fabrication shop customizes sheet metal for any project, commercial or residential. "Our Commitment is Your Total Comfort" is our slogan for a reason, we are committed to your 100% satisfaction. Our phones our answered by a real live human being.
IT'S HARD TO STOP A TRANE.

Payment Methods

AMEX, DISCOVER, VISA, MASTERCARD

Accreditation

NATE Certifed - North American Technician ExcellenceAPlus Dealer

Associations

BBB Accredited Business
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REVIEWS(6)

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  • Updated: 2/5/2016Posted: 1/28/2016

    These guys think they are the only company in town. I called several times and finally got hold of an human. They said next available appointment is in one week.The guy who answered said, we are not holding appintments, unless you are sure. What kind of an answer, would I call unless I want workd done. I hanged up and called others and the guys were awsome, courteous, prompt and more importantly knew what matters most is the customer service

  • Posted: 12/30/2015

    After leaving 3 messages during a 2 weeks spread without getting any call back, I would say this is a company lack of customer services. I would not trust my business to this company at all.

  • Posted: 8/17/2015

    my A/C had gone from 70 degrees in the am to 89 degrees in the pm….so needless to say, my place was hot….. I contacted Total Comfort, Emergency Services, since it was after 5 pm……I left my information and within 10 minutes or so, I was contacted……within 15 minutes or so, they were at my door……they were able to figure out the problem and replace the needed part to get my A/C working properly……I was able to use the YP coupon from the back of the directory for the service call…… Just want to say I was impressed at how fast I was contacted and how fast the work was taken care of…….they did a good job

  • I would like to thank Doug and...
    user avatar
    Updated: 6/11/2015Posted: 8/16/2012

    I would like to thank Doug and Neal for the great job they did installing our new unit. The Total Comfort team gives all around great service, fast, knowledgeable, and friendly. Thanks to everyone at Total Comfort.

  • Couldn't ask for a better comp...
    user avatar
    Updated: 6/11/2015Posted: 8/16/2012

    Couldn't ask for a better company! Very friendly, fast & knowledgeable staff, from the moment Ken came to the house until after the men got done installing our new unit. I have been recommending them to everyone, and will continue to do so. You will not be disappointed, so give them a call! Am so glad I now have them as my Heating & Cooling company for years to come!! Thanks again Total Comfort, an amazing job done well!

  • Back to cool air!
    Updated: 6/11/2015Posted: 8/4/2010

    Hottest day in three yrs. Thanks to Neal for saving the day! Very curtious, knowledgeable and fast.!

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