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        General Info
        Visionworks is a leading optical retailer, with over 770 locations across 41 states and Washington, D.C.We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses.We accept thousands of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses.Remember to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule an annual exam today.
        Payment method
        debit, master card, cash, discover, visa, amex
        Location
        Mid-Pike Plz
        Other Link

        https://locations.visionworks.com/ll/US/MD/Rockville/11802-B-Rockville-Pike

        Categories
        Optometrists, Contact Lenses, Optical Goods, Opticians, Optometric Clinics, Optometrists-OD-Pediatric Optometry, Sunglasses
        Other Information

        Parking: Lot, Private

        Bike Parking: Yes

        Wheelchair Accessible: Yes

        Price Range : Average

        By Appointment Only: No

        Reviews

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        JM
        Jen M.

        03/07/2012

        Overall
        Worst customer service I have ...

        Worst customer service I have ever experienced! I talked to three different employees and was given three completely different answers to my questions concerning contacts. When one employee told me over the phone that I could come in and get a free trial of disposable contacts since I had recently had an eye exam there, I drove to the store. The person at the front desk tried to argue with me and said the other employee gave me wrong information over the phone. When I asked to speak to the person in charge or to an optometrist, he said I would have to "get in line and wait 3 hours because other people are in front of me". Unbelievable how much they devalue customers! I will never again purchase eye wear at Hour Eyes or have exams performed at their office. I simply needed to be fitted for contacts. Hour Eyes wanted to charge me over $100. I went to an optometrist in Silver Spring where I was a new patient, and he charged me only $35, and included a free trial of lenses.

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        Details

        Phone: (301) 770-7780

        Address: 11802 Rockville Pike Ste B, Rockville, MD 20852

        Website: https://locations.visionworks.com/ll/US/MD/Rockville/11802-B-Rockville-Pike

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