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(585) 368-3531Add WebsiteMap & Directions89 Genesee StRochester, NY 14611Write a Review

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B4
Brooklynite 4.

03/26/2024

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I have been to this Urgent care on numerous occasions over the years. My last visit on November 28, 2023 set another tone and unlocked Pandora's Box. I went because I hurt my left foot and needed it to be checked for fractures. I was given an x-ray which allegedly determined it was fractured. My foot was put in a splint and I was given crutches. Upon my return home I noted a whole NEW diagnosis in my records. Apparently, a young ignorant, newly graduated nurse decided this. Long story short, they had to delete this frivolous diagnosis because there was NO evidence of it. This nurse, also gave me the wrong crutches and the notes she wrote was incorrect also.. Maybe she should be working at a fast food place flipping burgers or taking orders, she might get that right because she failed miserably by as a nurse. Ironically, she isn't the first medical professional that placed false information in my records. Seems to be quite common in this region. I have 15 years worth of falsified medical records which propels my lack of trust in this profession. Do No Harm is a huge MYTH and Ms. Hook proved that once again. I hope I never encounter this lying, ignorant and sorry excuse for a medical professional again. I advise EVERYONE to read the notes after leaving any medical facility in Monroe County.

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Phone: (585) 368-3531

Address: 89 Genesee St, Rochester, NY 14611

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