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(585) 225-2133Visit WebsiteMap & Directions4200 W Ridge RdRochester, NY 14626Write a Review

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General Info
Ridgemont Animal Hospital is a full-service medical facility, providing health care solutions for pets. Located in Rochester, N.Y., the animal hospital offers various services, such as puppy and kitten visits, annual examinations, bathing services, boarding and daycare services, individualized playtime and blood testing. It also provides kittens for adoption and assists local animal shelter with many homeless kittens. Through its works bath package, Ridgemont Animal Hospital offers hydrosurge bath and brief examination. It also specializes in annual examination, wellness testing and preventive medication.
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BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Boarding Surgical Procedures
Brands
frontline, heartgard, wellness
Payment method
discover, master card, visa, check, cash
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Les E.

05/20/2017

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I gave a 1 star because 0 wasn't an option. I had an emergency visit with a friends dog that had an eye injury. RIDGEMONT ANIMAL VET HOSPITAL. Never been here but was the close to her home. The worst place ever I would take an animal. A doctor (never caught the name but was an older male with a slight stutter (no disrespect) informed me the there was probable eye damage and it would have to be remove. He said he charges from $1200-$1500 to remove the eye. I stated she's not my dog I can't make that decision and stated I can authorize pain & swelling decisions. That doctor said he can give her pain meds. I proceeded to call my friend and repeated what was said. She said she'd gone to Brockport Animal Hospital before take her there....I told them I was taking the dog there. I wanted pain meds until I got there, that "doctor" said there would be a fee but he would do it. I didn't give a rats behind what the fee was, just give it to her. 3-4 mins later no one was at the desk, I started to yell out that I was leaving and then someone appeared and told me the pain meds were a control substance and the needed more information. I said I'm leaving and drove to BROCKPORT ANIMAL HOSPITAL. When I got there they took the dog immediately. Shortly there after I was brought in and was informed that the Doctor did not see any permanent damage to the eye, the retina was still attached and believed the swelling of inner eye lid (after being properly placed back in & sewn shut for 5 days) will help heel the eye. So from a 5 min console totally $1500. This ended up being a 10 min console that ended up costing $360. YOU BE THE JUDGE. ALL ANIMALS, WHEN IT COMES TO PERTAINING TO COST TO HEAl, GET A SECOND OPINION.
And just to clarify, the cost wasn't the issue, it was my gut feeling. I called my friend back and told her to never to go there, I wouldn't trust this doctor to trim my dogs nails.
-Since I've written this review I have since learned that that doctor at Ridgemont doesn't accept payment plans, so if you can't afford to pay he will euthanize your animal.
UPDATE: This dog has completely recovered, no scars and has no vision issues....she can see out of the eye just like she could before.

Details

Phone: (585) 225-2133

Address: 4200 W Ridge Rd, Rochester, NY 14626

Website: http://www.ridgemontanimalhospital.com

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