- Open 24 Hours
- Mon - Sun
- Open 24 Hours
TTY/TTD/Impaired: (585) 436-8750
- by Lisa D. on 02/08/2015
i am in need of cab service for tomorrow - after reading these reviews I will go with another company
- by precious34 on 06/24/2013
The costumer service stinks because the lady that answer the phone have a nasty attitude n before I could give her an answer she hanged up the phone on me
- by on 05/14/2009
Horrible service, rude and disrespectful cabbies. I would not recommend this taxi company to my worst enemy.
- by noktrnlcrechur on 08/15/2008
I agree with the customer service as listed on the above review from "tigress." I called to ask if there were any cabs around my apartment community, Rustic Village, to obtain a cab who could take my family to the airport with the least amount of time waiting around for the cab. We were asked if we were already prepared to walk out the door, which I affirmed, and was told that someone was in the area and would be arriving at our apartment in a FEW MINUTES. We waited 10 minutes, after which we called back Associate Taxi and spoke to someone who was apparently unaware or dazed of our situation. I asked to cancel the cab considering it was too late at this point, but the guy told me to "hang on." So I hung up, and 5 minutes later, the cab shows up in front of the apartment honking for about five minutes. I don't understand why taxi companies in Rochester can't just give an honest estimate of how far they are from our location, especially when what's more at stake is someone(s) trying to get to a flight in time, NOT a taxi driver trying to make a little extra cash.
- by tigress1186 on 07/24/2008
All I called for was an estimate for a ride, he didn't understand so he hung up on me. When I called back, all he asked for was my address and didn't seem to understand that all I needed was an estimate. When I finally got it through to him, we used very bad english to tell me that they don't do estimates. The english wasn't an accent, but just bad grammer.