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- General Info
- Dr. Martin Goebbel and our team are here to provide you with TMJ and sleep apnea treatments in Rio Rancho, New Mexico. We also offer care to patients from Albuquerque and across New Mexico. Dr. Goebbel will put his years of experience in dentistry and public health to work to improve your sleep and your life. In addition to our many treatment options, we also use state-of-the-art infection control measures to ensure your safety.
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- Mattresses.
- AKA
Better Sleep Center, LLC
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Reviews
10/26/2016
Tech Milton.S. is Fantastic! My Sleep Study was on 10-17-2016. Milton's Patient Care, Bed side manner and Customer Service is Outstanding!!!
10-26-16 - I got a message to call the sleep center. Joe left the message. When I called Joe set me up for followup 11/28/16, when I asked for info on Oximetry Test he did not even check the records it was just "They will go over those results when you come in on the 28th" ... how are they going to go over results for a test that has not been done? I call and speak with CO Andrew, the transfers me to Andrew John? He did not want to have to deal with me either, he states he is the one who made arrangements to get my CPAP through HME. He says he is going to send out Oximetry today. Why does not one go over this with me first? IF I do not buy my CPAP through this center then I am not worth dealing with on the phone? ... Joe did not even check records, he was just going to blow me off with "They will go over those results with you on the 28th when you come in".
06/23/2016
At first my experience with the Rio Rancho Sleep Center was very good. I did my sleep study and found the technicians and doctors helpful and knowledgeable. My problem has been with their customer service and communication. A few months ago my insurance was changing so I called to get supplies ordered before this happened because I wasn't sure if they accepted my new insurance. When I called the person I spoke to said they would get my order in right away no problem, I should receive it shortly. I waited 2 weeks and had not received my order. I called to find out what was going on and come to find out, the order was never placed! Now my insurance had changed and they do not accept my new insurance. I also had issues with getting new supplies in the mean time as I switch to a different provider. There is no follow through and communication. They say someone will call you back, but no one ever does. This office is very unorganized and unprofessional. Look elsewhere!
Details
Phone: (505) 892-8600
Address: 2716 Southern Blvd SE, Rio Rancho, NM 87124
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