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chromenut

02/02/2013

Overall
Not so good...

Now personally I'm a Dunkies Junky. I love DD and have been eating at their restaurants nation wide since I was a young boy. I travel professionally and have a separate listing of all DD stores on my GPS.

So I just recently moved here on business and what's the very first thing I did? Find the closest DD's!

Go there, order two donuts and an extra-large light and sweet. Donuts were old tasting (was around 4pm) and tough, the coffee cup had sugar all over the outside and sweet? Heck no, it had so much sugar that I couldn't finish it. I seldom toss coffee unless its really bad.

Sat down at a table but had to wipe the seat first, then had to clean off the table! Friggin disgusting? Add to it, the staff was not very pleasant. I've only been back once and same thing. I'll be writing to corporate and sharing photos of the filthy ness with them, then will file a complaint with the county.

I would suggest waiting maybe three months before going there. By then they should be cleaned up...or not...

debbiemd79

07/01/2009

Overall
avoid at all costs

I went to this dunkin donuts on my way to a training one morning. I ordered a egg and cheese croissant, left the place, got to my training facility, open my sandwich, and it's BURNT!! The croissant was burnt, the egg was burnt, it was disgusting!! It was also rock hard - awful. I wasn't even given a receipt, so that I could call the place immediately and let them know what happened. How can you let someone walk away with a sandwich of that quality?? Very disappointing. I go to a D.D off of Midlothian, daily - and the customer service is phenomenal, and they always give me the best product. I won't be going to any other D.D's in this area. And I WILL be calling this store's manager to let her know about the service i received. STAY AWAY!!!

Details

Phone: (804) 262-9393

Address: 7300 Staples Mill Rd, Richmond, VA 23228

Website: https://www.dunkindonuts.com

More Info

General Info
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richmond, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Brands
Dunkin'
Payment method
amex, company card, discover, master card, paypal, visa
Location
Verizon Ctr
Categories
Other Information

Cuisines: Donuts, Bagels, Fast Food, Diner, Cafe, Omelets

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