Saved to Favorites

thumbnail

Messina Motors

Add to Favorites
CLOSED NOW
Today: 9:00 am - 5:00 pm
Tomorrow: 9:00 am - 5:00 pm
Years in Business icon
41 Years
in Business
BBB Rating icon
Accredited
Business
(401) 831-1551Visit WebsiteMap & Directions585 Hartford AveProvidence, RI 02909Write a Review

More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Neighborhood
Hartford
AKA

Messina Motors Co

Category

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
HR
Hedieh R.

06/08/2017

Overall
Expertise
Professionalism
Selection

Amazing dealership!! Bought a mini cooper from them I am in love with it. Drives amazing feels great and I got it for a really good price. After I bought the car they changed the tires for me for free they also gave me 90 day warranty which is great. Joe is really helpful!!

Review ImageReview Image
MS
Maksim S.

12/01/2015

Overall

bought a car from here. 75k on the clock. dealer told me all the maintenance that was done on the car. this was an audi. For those miles that car was supposed to be mint. This was not the case. I test drove the car 3 times and loved it to death so i bought it. before buying dealer told me rear brake calipers were replaced. exhaust was done engine work done, no accident and so on. driving home check engine comes on; i run the code says exhaust. I ended up lifting the car up to take a look. no exhaust work was done on this thing still stock cats and all. took the car back they said they would replace it. I was stuck at home on Christmas eve with no car couldnt see my family, dealer could give two S**ts. got the car back a few days later. guess what. Check engine came back on. I called the place the car was "worked on" they had no record of it being there. still liked the car said screw it and did the work myself full 3in exhaust no messing around. farther down the road everything that was "replaced" in the car was not and if it was a horrible job was done. I ended up pulling the whole motor due to a bad leak only to find out the car had been in an accident that wasnt reported, and both turbos were blown. after a year and half of battling and emptying my wallet i ended up parting the whole car out, make some money back that was stolen from me. NEVER buy anything from here...EVER!

MS
Moises S.

02/08/2015

Overall
Stay Away!!!

I bought a car from this dealer and it was the worst decision I have ever made when buying a car. Within two days from buying the car the check engine light turn on. The dealer never fix the problem they just want your money and then they don't care about the customer. I had to replace the oxygen sensor my self and then buy new shocks and breaks. STAY AWAY!

jessk9

09/12/2012

Overall
HORRIBLE

They are just horrible, the lady doing the paper work is such a s***t, horrible people, the guy granteed us a nice clean and reliable car. But of course not! Did I mention the lady? If I could ... Remind you that the tires were horrible , we had to pay $800 dollers for new ones within a week. How did that pass expection?! The place we got our tires from said that if I wouldve turn really hard the car would've flipped! I hate these people, never go here!! They just said they fixed all the engine problems but now it's making a ticking noise, don't ever buy here if anything shut them down!

jmasi1986

02/14/2012

Overall
Talk about a scum bag who trys...

Talk about a scum bag who trys to get over on everthing!



This has tobe the most unprofessional company I have ever dealt with. MICHEAL who sold me and my wife a car that i cant get inspected, likes to hang up on his customers and is trying to make us pay to fix a car that we had to 1 day befor the check engine light on. He's ignorant to my wife and thinks he can get away with ripping everyone off.

Every car i looked at had a chekc engine light on what kind of dealership is that!



If i could give them a ZERO that would be to good for them!

italianpapi187

08/08/2011

Overall
STAY AWAY!!

Owner is the cheapest, most ignorant person i have ever met. they run a tow company as well called Metro towing. Driver was cool , helped me out but the owner and lady i bought the car from... id like to descibe them but ill keep my nasty lang to myself. mechanic is a hack, they will sell you a junk car and promise the world. he got his hand is everyones poackets if u know what i mean. junk cars, ignorant ownner.... rather take ripta......beware of Joe!!!!! they are told to disable something in your car so u get charged more storage fees...then the mech. will looked at it for you... which means charge you $300 to put a fuel pump fuse in

lnm0513

11/28/2010

Overall
AWFUL!

BUYER BEWARE is an understatement!!!



They have NO IDEA what kind of shape their vehicles are in until AFTER you agree to buy one WITH a deposit!

I did a carfax check on the car and there were issues, but the dealer "Michael ~ assured me that he would make this car safe, reliable and suited to pass any state safety & emmissions tests or I could have my money back!"

They actually put plenty of money into a car I NEEDED & really WANTED to buy and then after more than a week of being PUT OFF - they told me there was too much wrong with the car and they wouldn't be able to sell it to me because THEY would LOSE money on their deal if they continued to make repairs! Making a customer happy even just to keep their reputation in tact wasn't a concern at all to him. He was not nice in the end (to say the least) & All this is based on the fact that they made a deal for the price of the car BEFORE they checked it out for themselves!

I lost a couple weeks on time looking for another vehicle. Messina Motors (Michael - the owner) flat out refused to continue with repairs (even though I had been waiting for two weeks already & had been promised it was repairable) when I suggested they should continue just on good faith and business skills - THEY HUNG UP ON ME!

All I wanted was the cute little vehicle THEY said they could & WOULD make safe and reliable for me to buy!

They started out very nice and much less pushy than most dealer (new or used) but in the end ~ it was obvious that their business & personal skills were very low to say the least!

My deal should have been a no brainer. I made it much to obvious that I NEEDED a car and if any dealer still can't make MY deal happen ~ there is something very wrong with their business!



Good luck if you decide to deal with them, I'd rather take my chances with Joe Schmo off the street. At least then if I get a lemon it's my fault.



I would stay away and RUN LIKE HELL if / WHEN you hear them start making promises.

In my experience they DEFINITELY have NO IDEA what their end of a deal is supposed to entail and THEY are the business people not you or me! They definitely don't give a darn about us!

Details

Phone: (401) 831-1551

Address: 585 Hartford Ave, Providence, RI 02909

Website: http://messinamotors.com

People Also Viewed