Find a business

        Saved to Favorites

        (503) 287-1251CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1717 NE Broadway StPortland, OR 97232Write a ReviewWrite Review

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        blazerskj7315

        08/08/2008

        Overall
        Horrific!

        Worst place ever!! My wife & I got our wedding cake here and when the caterer went to cut it open it feel apart and about 1/4 of our guess got a piece of cake, not including the people who got cake got it served to them with an ice cream scoop because there was no way to touch it without crumbling apart!! After the wedding we wrapped the cake up and took it back to Helen Bernhards were they said they would fix everything for us but a manager was not on site so to call back the next day. We called the next day and the manger said to bring in the cake, the only problem was we left the cake with them the day before and an employee tossed it out. So i had to make a second trip down there and take them photos, then they said they had to get owner approval from (Nickname for Richard) to give me a refund. The next day I called D*ck and lets just say his name proceeds him! He was crud, non-understanding of the severity of the situation and would only give me 1/2 my money back even though I returned more then 1/2 the cake! I agreed to get it done and over with then he said they would mail me a check that day. Well its been over 2 weeks and no check so I called back and got the same response its in the mail. I live less then 4 miles away and its taken over 2 weeks? I am finally so fed up I plan to go to the media and get my self an attorney. DO NOT BUY FROM THIS BAKERY!!! THERE CAKES LOOK GOOD BUT DON'T BE FOOLED THEY WILL NOT BACK THEIR PRODUCT. DON'T LET YOUR BRIDE CRY ON HER WEDDING DAY LIKE MINE, STAY AWAY FROM HELEN BERNHARDS!

        Helpful(0)Flag

        Details

        Phone: (503) 287-1251

        Address: 1717 NE Broadway St, Portland, OR 97232

        Website: http://www.helenbernhardbakery.com

        More Info

        General Info
        Helen Bernhard Bakery was established in 1924, beginning, as many bakeries did in those early days, by baking cakes for neighbors and friends. At the time, the Bernhard family lived in the house next to the present shop. Ben Bernhard's father was a minister at Grace Lutheran Church and his mother, Helen, created the cake business as a hobby and an addition to the family's income. Her earliest recipe book, dated September 1923, was written in heavy pencil, its smudges and rewrites showing much trial and error. As business grew, additions were made to the back and side of the old house to accommodate baking and sales demands. Eventually, the family moved one street away and their former home became devoted to the bakery. In 1939, the present bakery building was erected under the supervision and planning of Ben and his mother. Mrs. Bernhard died in 1968, at 86 years old, but had long since sold her business to Ben. Many years later, David, a third generation Bernhard, purchased the bakery and succeeded in keeping the home bakery aspect alive in a busy retail bakery In 1988, David Bernhard sold the bakery to Richard and Mary Laufer, local bakery owners, who have devoted their lives to family and baking. The bakery has seen many changes in it's over 80 years of existence, but amid all those changes, the home bakery feeling still remains. Helen Bernhard Bakery has been providing top quality baked goods to the Portland area since 1924. We carry a great selection of wedding cakes, cakes, pastries, breads, pies, cookies and a variety of specialty baked goods such as challah, Nanamio and many other tasty treats.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (503) 287-0820

        Fax: (503) 287-0820

        TollFree: (800) 603-5013

        Services/Products
        Wedding Supplies.
        Payment method
        discover
        Price Range
        $$
        Neighborhoods
        Irvington, Northeast Portland
        Other Links

        http://www.helenbernhardbakery.com

        https://www.helenbernhardbakery.com

        https://www.helenbernhardbakery.com/contact-us

        Other Email

        Categories
        Bakeries, Caterers, Ice Cream & Frozen Desserts, Restaurants, Wedding Supplies & Services, Wholesale Bakeries
        Other Information

        Parking: Lot, Private

        Bike Parking: Yes

        Wheelchair Accessible: Yes

        Cuisines: Caterers, Dessert, Ice Cream, Bakeries

        Price Range : Average

        People Also Viewed

        View similar Bakeries
        Suggest an Edit