Goodwill Industries of the Columbia Willamette

I don't often get mad, but I'm hopping mad over being treated like a criminal a the Goodwill store on Sixth Street in Portland. Here's what I posted on Yelp: If you buy an electric hair dryer, just be sure to check the price tag before you leave the store to make sure it's up-to-date. I bought a hairdryer earlier today, got home and found it didn't blow hot air, and when I took it back - with the tag still on it and with my receipt - the cashier all but accused me of trying to pull a scam. I was humiliated and made to feel like a criminal.

The receipt didn't say "hair dryer," as such but said it the item was purple and cost $7.99. The clerk and a supervisor both said the tag was from 2012 and that there was "no chalk marking code" on the outlet. ??? I kept saying over and over, more and more emphatically, "I bought it today!" and then the clerk glared at me and said "But it's dirty." I responded, "That's how it was on your shelf," and again repeated that I had bought it earlier in the day.

Finally another supervisor was called and I was given an in-store refund, but not before being totally embarrassed in front of other customers and made to feel like a criminal.

No system is infallible, even though Goodwill obviously thinks theirs is, and certainly not all of their employees are perfect. Somebody made a mistake, but it wasn't me.

Do they really think I bought something else that was purple for $7.99, drove all the way home to Gresham, pulled out an old hairdryer I'd bought THREE YEARS before and drove all the way back to 6th Street to pull a scam for eight bucks? These people kept saying they were just doing their job, but they were beyond rude, especially the young cashier. I'll never go back in that store again!

If you want to donate to an organization that truly helps those in need, this is NOT the place to do it. It's a matter of record that six-figure salaries are the norm for their lead executives.