I've been taken this cab since I was about 16... and threw out the years.. this company has went completely down the drain. The dispatcher ( female) is really rude for one, they are rarely on time, and then only wait about 30 seconds before they take off, then claim they were out there for 5 minutes and she throws a fit about it... EZ RIDE TAXI SUCKS! when it was Maceys taxi it was the bomb.. Id take it over any other cab in the area! recommend it to everyone and their Grandma now.... Ill take city thank you! honestly will never use their services again.. cant stand them.. and this is after chances beyond what was required. I hated to come to reality and realize I didnt like the company anymore.. but its the truth... Maceys/EZ RIDE are no long anything good. would'nt recomment them to anyone or thier dog. SOME of thier drivers are very sweet.. but MOST of them drive like they are on a racetrack.. I dont like to feel like I may die... true story: I was rideing with them and my sister comming up behind the mall in Plattsburgh.. He thought it would be a great idea to go beside this HUGE truck in thier blind spot.. I seriously thought I was going to die... most of these people speed, talk on the phone, whip around corners like a bat outta hell.... ugh this company just disgust me now. I feel bad for the proper, well manners sweeties that work for this company..