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Perla's Appliances Plus

1671 Monongahela Ave, Pittsburgh, PA 15218
(11)
Closed Now
Today

8:00 am - 4:00 pm

Tomorrow

Closed

(412) 307-3039DirectionsMap

MORE INFO

Hours

Regular Hours
Mon

8:00 am - 8:00 pm

Tue - Wed

8:00 am - 6:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 6:00 pm

Sat

8:00 am - 4:00 pm

Sun

Closed

General Info

Perla's Appliances Plus is a family-owned discount appliance store based in Pittsburgh, PA. Since 1927, Perla's Appliances Plus has served customers in Pittsburgh, Squirrel Hill, Shadyside, Forest Hills, Penn Hills, Churchill, Fox Chapel, Ohara Township, Mount Lebanon, Upper Saint Clair and Dormont with low prices on home appliances and top notch customer service. Our knowledge on the appliances and products we sell sets us high above the competition. Perla's Appliances Plus is an authorized dealer of such brands as Bosch, Amana, Whirlpool, Maytag, GE, Frigidaire, Electrolux, Kitchen Aid, and more. We can help you select your new major kitchen appliances at any budget. We look forward to seeing you at Perla's Appliances Plus, serving Pittsburgh, Squirrel Hill, Shadyside, Forest Hills, Penn Hills, Churchill, Fox Chapel, Ohara Township, Mount Lebanon, Upper Saint Clair and Dormont in Pennsylvania since 1927

Savings and Selection
Savings and Selection Since 1927

Payment Methods

AMEX, CHECK, DEBIT, VISA, MASTERCARD

Location

Our store is located at Swissvale Shopping Center.

Services

Perla's has been servicing appliances since 1927 and we always strive to provide good work at a fair price. We service all major brands of Kitchen and Laundry appliances, whether it's out of warranty, in warranty or covered by a service contract. If you have any service questions feel free to call or complete this form. * Air Conditioners * BBQ * Compactors & Disposers * Cooking Products * Major Appliance - Dealer * Major Appliance - Service & Repair Service * Parts * Sinks & Faucets * Televisions * Vacuum Cleaners Please call today with any questions you may have, or visit our showroom.

Accreditation

A.D.C.N.A.R.D.A.Nationwide

REVIEWS(11)

    by  on 04/23/2015

    This is the second time the helpful people from Perla have fixed my 20+ year old Maytag dryer. I called on Thursday, the service person came on Saturday (which was great for me, I did not have to miss time from work). The store called me around 10 AM to say the service person was on his way, with one stop before me - he arrived at about 10:40. The young man was both courteous and competent. No complaints at all, my problem was solved!

    by  on 04/16/2015

    The Perla's are a family that are dedicated to try and please even if it they ar busy. We were warmly greeted and treated like close friends. Its was nice to have someone feel as excited as i was to have a new kitchen. Made the effort to get me my dream kitchen

    by  on 04/09/2015

    My experience in dealing with you was excellent. I called on Friday morning and you provided me with a next day service visit. I will recommend your company if anyone is in need of appliances being repaired. Thank you

    by  on 03/30/2015

    My refrigerator died on a hot evening. We went early next morning to Perla's. I was shown several very nice models and chose a stainless French door model with bottom freezer, on Sale! The delivery truck arrived before we even got home, but came back and installed it that afternoon. Now, that's good service! Thanks

    by  on 01/11/2015

    Horrible Experience. Ordered new stainless steel kitchen appliances. Total price paid was $3,400 and $650 in manufacturer's rebates were promised. Owner, Rocky, said he would provide rebate paperwork upon delivery for me to submit. He did not provide rebate for dishwasher. I have been asking him for rebate information for 4 months and he says he sent it in for me and didn't keep any record. He cannot provide follow-up information for me and basically I just have to take the loss. The customer service has been awful. The dishwasher was installed wrong and caused flooding damage to the basement floor. The service department stood me up and were hostile about returning to fi their mistake. The refrigerator was not levelled when installed and the delivery man left his equipment at my house. No one at Perla's cares that the stole my money and made screwed up our installations. We have had them back several times to fix errors. They ordered parts and never let me know that they had come in. I have to call them regularly because they show no initiative. They will not even pretend that they're going to honor the dishwasher rebate and they won't return my emails or calls. STAY AWAY FROM THIS PLACE!!!!

    by  on 06/13/2014

    Very displeased with Perla. First time user of their services. Came to service a dryer. I was not home and they told my wife that our Whirlpool Duet Dryer had a bad motor. Was going to cost $400.00 to fix. Or...they could sell us a new one for the same price. My wife wisely said she did not want the dryer they were offering. I am pretty handy so I ordered a new motor, blower, and belt for the dryer. Installed it and it didn't work. Bought the parts from Sears and they would not accept the parts back. Called Perlas and they said it was not their problem. I said, "You miss diagnosed my problem". In good faith they sent 2nd repairman out and now it was a circuit board. $211.00 for the board plus labor. I asked them to sell me the part for wholesale and reduce the labor to install the board which is simple to install. They said they would get back to me but they couldn't promise me anything. That was two days ago and I have not heard back from them. I paid $84.00 for a service call, $200.00 for a motor and few extra parts and my dryer still doesn't work. Perla has never called back like they said they would. Very poor business practices in my opinion. They really wanted to sell my wife the cheap dryer that they were offering. Never heard of the brand and they said they couldn't keep enough in the store. So....for another $215.00 dollars for the circuit board, I should be able to have my dryer fixed. I am supplying the labor. Don't do business with them IMO.

    by  on 01/30/2013

  • We purchased a GE refrigerator...
    by  on 01/05/2013

    We purchased a GE refrigerator from Perla on 7/28/12. Soon after installation we realized that one of the doors on our side by side refrigerator was making a noise. While placing the service call with GE we found out the the refrigerator was purchased by Perla in January 2008. Yes, our floor model purchase was already FOUR YEARS old soon to be FIVE. Rocky of Perla said that the had no knowledge of the age of the appliances he purchases through a distributor. Additionally, he was rude over the phone. Buyer beware. There's little to no recourse with Perla. We wanted to give our full kitchen appliance contract to a small, locally owned company, but unfortunately we got burned. Lesson learned - as much as I hate to say it, with the big boxes, you'll have recourse & better customer service.

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