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- Extra Phones
Phone: (865) 366-1216
Phone: (865) 453-2250
TollFree: (800) 838-9777
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Reviews
07/30/2007
We stayed here bc we had been on the road for 14 hours, it was the first hotel with a room after we asked at a dozen others, and had come recommended by my father. It was $129 after a $40 discount per the night clerk. Ok. Positives first. We got the honeymoon suite so it was big (but if we'd stayed there on our honeymoon, I wouldve left and come home). The room was clean and attractive looking at first glance. Now for everything else. The shower didn't work. The tub drain was stopped up. The minifridge was unplugged and the outlet it would have been plugged into didn't work. This was a problem as there was no overhead lighting in the room and the single lamp in that room was plugged into the outlet that didn't work - so we had to move it to the floor for light. Whenever anyone in another room used running water, we couldn't hear the TV even at the highest setting it was so loud. We slept in the bed for 7 hours and I awoke with over 2 dozen flea bites (that I could reach to count)....there are others I cant reach. The elevator stopped working the morning we left, and the sound of running water could be heard from the elevator shaft. When the front desk was told of all of these issues upon checkout, I was reprimanded for not saying something the night before so they could fix the shower, and when I told him about the flea bites (with the proof on my legs and neck) he just snorted and backed away - as if someone who could afford a house on the beach would wallow in such mire they allow themselves to live in a fleabitten environment?! We will never, ever stay there again, even in the same situation.
Details
Phone: (865) 446-2254
Address: 1949 Parkway, Pigeon Forge, TN 37863
Website: http://www.mountainmelodieshotel.com
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