Cutter Chrysler Jeep Dodge Ram of Pearl City

Horrible service Dept. Took my van in for a brake job and they fixed it. I got my van back with 28psi in two tires and 45psi in the other two. 16 point vehicle check was not done and the vehicle was returned with new mechanical problems that they are responsible for. I felt like I was taken for a ride by people who just don't care. They never returned phone calls and would not answer. All they kept saying was we are sorry.
Sales Dept is the same as anywhere. You have to beware.

Terrible car buying experience...please avoid at all costs.

BEWARE!! Scammers!



They replaced our factory warrantied part with a non-factory warrantied part..without our consent or knowledge-- now nullifying our warranty when the part, yet again cracks due to their poor replacement skills. Shame on you cutter dodge! We trusted you to do the right thing, and you ripped us off.

THE ABSOLUTE WORST CAR BUYING EXPERIENCE OF MY LIFE! From top to bottom, the dearlership is filled with liars!! My NEW car is missing a part; I've called numerous times and keep getting passed from person to person -- even salesmen claiming to managers only to call back and find out they're just salesmen. They're very arrogant knowing there are not many places on the isalnd to shop. I'm in the militray and will spread the word NOT to buy from this dealership.

The service rocked! They fixed my HVAC issue first time around! The staff was very courteous and, unlike other garages I've worked with, they called when the service was complete! Marcus was awesome to work with, definitely the first person I'd call for my truck's next service!

I called from an auto shop, regarding a hard-to-find and expensive part we needed for a jeep job in process. Chris from the Parts Department was extremely helpful and friendly. They were professional and helped make my job much easier! AND they deliver. I would highly recommend them to any business or private car owner, and we will definitely continue our patronage in the future!