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- BMW of Palm Springs is an automobile dealership specializing in new and pre-owned BMW cars, trucks and sports utility vehicles. Its service department covers basic maintenance needs of vehicles, and employs trained automotive service technicians, with a complement of modern equipment, tools and electronic diagnostics. Its services include oil change, brake inspection, tire rotation, wheel alignment, and air and fuel filter change. The dealership s parts department stocks genuine spare parts and accessories that enhance a vehicle s performance. Its full-service body shop staffs factory-trained certified technicians. The finance department at BMW of Palm Springs provides a variety of preapproved finance and leasing options. The dealership also provides a range of services, including scheduling of service appointments, price quotes and payment estimates to its customers. BMW of Palm Springs is located in Palm Springs, Calif.
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Reviews
09/07/2011
Bend over...
If you enjoy paying top dollar for bare minimum work, this is the place! Lackluster management with a definite chip on his shoulder (Mike.)
After TWENTY-SIX days of waiting patiently for my car to be repaired, I finally arrived at BMW. After reviewing the paperwork and paying $800 they brought out my car. Yes, I am a woman. No, I did not look at the car before paying. My husband is in the military and currently out of town at a training course; to better protect our country. As I got in my car to drive away, I realized the gas tank was completely empty! I got out of the car and informed Mike of this. He laughed and told me not to worry…that there was a GAS STATION one mile away from the dealership. I was flabbergasted; and certainly expected better customer service from BMW. As I'm headed to fill up my tank, after just paying $800 for car repairs, I realized my check engine light was STILL ON! I called Mike immediately, and again he laughed. He simply stated that I needed a more 'in depth' service for the light to turn off, and that it was a six hour process. What a joke. Mike treated me as if I were just a middle-class, insignificant, drone coming in for car repairs. Service your vehicle at a small, family owned, shop that will actually take interest in you as a client.
Details
Phone: (760) 699-2500
Address: 3737 E Palm Canyon Dr, Palm Springs, CA 92264
Website: Visit our Website!
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