More Info

General Info
Retail chain with a variety of signature home furniture, decor accessories & mattresses.
Services/Products
Furniture, Room DĆ©cor, Rugs, Lighting, Mattresses & Bedding
Categories

Reviews

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BC
Brittney C.

09/17/2016

Overall
Selection
Service

My husband and I recently bought our first home. We were eager to get furniture to fit but we wanted something top notch that would be beautiful and durable- something we could have for years.

My husband and I have different tastes I like traditional, light, beach type feel, he likes leather, deep seats. Sonya Young helped us compromise on something that met in the middle :) the light traditional style I wanted, and the leather my husband wanted. She went above and beyond while we continued to price furniture with other furniture stores in Evansville, Owensboro, Nashville, and Ohio county. We know the furniture well as she spent time turning it over showing us how it was built, the pros and cons, super honest, and for top grain leather, affordable!

The delivery guys were very professional, and detailed, extremely quick too! Thank you thank you Ashley Furniture and Sonya Young, she's a rockstar!

BW
Brian W.

01/25/2016

Overall

This store is a scam purchased protection plan for my sofa and recliners. My sofa cushions are out of shape and it creaks and cracks after being only a year old. I thought the protection plan would cover this but it is useless buyer beware the warranty is horrible and the customer service is also once you have made your purchase. I believe the furniture comes from a wholesale sale warehouse in Evansville and they just mark up the price because I have seen my sofa advertised on tv for 2 hundred dollars less than what I paid. Please don't shop here!!!

RR
Robert R.

05/23/2015

Overall

Ordered a loveseat recliner combo, took three weeks longer to get it and they said. had it for less than 2 years, and I've had to bring it back 3 times. I'm never shopping here again

BM
Brandy M.

04/16/2015

Overall

Absolutely terrible. Paid 1500.00 for furniture. Told I would have it in 4 weeks. It's been two months now they are telling me it's going to be another 4 weeks and it might be here. I am getting my money back

SP
Stephanie P.

08/13/2014

Overall
This makes me sick

Not only did my in laws have to wait an extra week to get there order and didn't even get all of it. Then my 59 year old father in law goes to pick it up and the sales person asks him if he brought help to load it. He said no but there are 3 sales guys right there that can help me. They laughed and said we don't do anything here for free. If you pay us we will help you load it. What a damn joke. I can't imagine sitting back and watching someone struggle and not help. I will never shop at Ashley. After all the horrible reviews I hope this place is shut down. Those people have no business being in customer service.

Details

Phone: (270) 240-5544

Address: 3250 Highland Pointe Dr, Owensboro, KY 42303

Website: https://www.ashleyfurniturehomestore.com

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