- 9:00 am - 6:00 pm
- Mon - Fri
- 9:00 am - 6:00 pm
- 10:00 am - 5:00 pm
- by Britney S. on 06/14/2014
Riddle me this! Where can a single woman, with child, live with roaches exploring her kitchen pipes for food, ants eating the remains of dead termites she was instructed to kill with hair spray and wasp nest hanging at each entrance of her residence like Christmas ornaments? Waterside Apartments that's where! I have spent the last 2 weeks returning home after 8 hour workdays to termites debuting from tiny holes in my walls, the edges of my carpet, and even in my BED. I, nine weeks pregnant with my first child, am officially filling a complaint! After reading my lease and seeing that just making threatening phone calls and sending video footage to JRK Residential Group will not suffice, this written notice will not only serve as my final complaint but also a review for this property and a consumer report! I find it very disheartening that JRK has ignored the necessity to tent this property for wood destroying organisms , ants and roaches; instead they take the coward way out and "spot treat" the unit with some unknown pest control company. The company is only unknown to myself because unlike it is stated in my Lease Contract under 'While You're Living in the Apartment' #28 (1), they have yet to provide (written notice of entry left in a conspicuous place in the apartment IMMEDIATELY after the entry)! This pest incident is not the first time JRK Group and Waterside Apartments have entered without notice. Earlier this year they entered my space, replace the plumbing in my bathroom shower and tub without notice! I had to arrive home with an eerie feeling that someone had been there, startled in my sleep by the same feeling; it wasn't until my bath the next morning that I realized my tub draining had been replaced! No letter, no phone call; nothing! Just a drain missing a screw that looked like it was replaced to spy on me! Scared for my life I had to call the leasing office to find out there had supposedly been a leak in the unit below me! If that was the case, why was I not informed! Well, I can only assume that is because Waterside Apartments and their management team does not care about the tenants and their wellbeing! Forgive the tone of this complaint but paying $810 a month which is the increase from my initial signed agreed amount of $655 and my home becoming more and more inhabitable by the day is more than upsetting!
- by philip53 on 10/14/2009
I have been living at the waterside apartments for years. If there is a problem maintenance comes by right away and fixes the situation. The grounds are beautifully landscaped and there is a beautiful pool looking over Lake Nan that has an impressive view. It is conveniently located across from a Publix Supermarket and about 2 minutes from the 417 expressway. I highly recommend these apartments that have large screened balconies.
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