Serene Dental Center

I have been to this office many times now in the last 2 years.. Service is great... I have never had to wait more than 5 min's to be seen.. Everyone is very friendly and Dr. Anderson is very good...

I thoroughly enjoy my regular cleanings! The dental staff is 100% professional and courteous. Amazing team of professionals.
I have encountered some billing and insurance issues, with the front desk staff but they were resolved within 48 hours. I will continue to keep them as my dental team.

I believe the name of the receptionist is Heather. She has dark hair, and the face of a rat and a MAJOR attitude problem. She does not know how to talk to people with respect. She is very condescending and unwelcoming. Dr. Anderson should really consider hiring someone who understands the value of customer service. Obivousely, Heather missed the "manners" lesson in kindergarten.

super nice receptionist, always makes me smile. person doing my cleaning was very nice and very thorough. location convenient, and very clean.

today i went in for a cleaning.. Waited all of 3 minutes and i was in and out in a half hour. Lady doing my teeth was very polite. Receptionist, i adore!!! always in a good mood, polite, super friendly! Place is close to my home and very clean. Husband and I both go here.

This place was nice it was clean and they were friendly. they only did x-rays and gave me another appt. so lets see next time how it will be.

This place is horrible. They never had my insurance information correct. I was over charged for both services and never refunded although I made the over charge known several times. The work had to be redone by another dentist.

First time visit yesterday based on an emergency. Super impressed by everyone. A breath of fresh air after having a horrible experience at Alafaya Dental. Dr. Jain was very nice and gentle. The needle did not even hurt at all. This office is the office for me.

This place is great! I saw Dr Garcia and he made me feel the most comfortable I have ever felt at a dental office. I absolutely HATE having any work done on my teeth because I get bad anxiety but Dr Garcia really helped calm me down and feel like everything was going to be ok. I had to have a route canal done which was going to be very expensive with the crown and I of course could not afford it but they let me only have the route canal done with a temporary crown until I was able to get the money for the real crown which cut the price in half. I have heard from people that their Dentist does not allow them to get temporary crowns only the real thing so this was great. I would definitely recommend this office to anyone :]

I give it a D+ for overall experience. I had an appointment at 10 a.m. I am used to waiting at any dental office, but as I sat there I became increasingly disturbed by the number of people I saw come in and wait 10 minutes and then were taken back for treatment. I also sat facing the open hallway of hygienists walking back and forth and every time they looked at me they grimaced, no smile, no attempt at even fake concern. If anything they made me feel unwelcome. My husband left after awhile to go do some errands, he returned at 11:20 and I was still sitting there. Four patients who arrived after me had already been called. At 11:45, the receptionist told me the doctor would see me soon. I was relieved, because I did have a terrible tooth ache and I needed it pulled. As I waited they took in TWO MORE patients who had arrived at 11:15. My husband was getting very angry and so was I. Finally, at 12:15 they sent me back. Oddly enough the only part of the experience that went well was when I finally sat in the chair and the Dentist extracted the tooth. Dr. Anderson is very skilled and put me at ease. Now, I am not sure what the big deal was with being seen, but I do know I got a lecture on smoking as I was leaving that bordered on hostile. I also was told my dental condition was due to the smoking. PERIOD. When I told the hygienist that I had been treated for my periodontal disease and that my hypothyroidism contributed to the condition she reacted as if I was an ignorant child. Her response was derisive. So, I am wondering if this clinic just refused to treat me till later because I was a smoker? I don't know but did feel very ostracized. There was also some misrepresentation about pricing over the phone, I did not like this at all. They did adjust the bill somewhat later. Overall, if you do not mind the wait and the judgemental atmosphere, the dentist is excellent, perhaps he is unaware of how his staff are treating the patients, I dunno. Also, the receptionist was very kind and I could tell she was upset that I was left waiting for so long. I had waited 2 hours to be seen, and watched six patients who had arrived after me go in before me. I was also the last person to leave when they all went on their lunch break, there was no one left in the office. I found this also offensive, I had been sitting there with my hand over my cheek because of severe pain, I had to get water five times to help distract me from the pain and I was kept waiting. I never saw any other patient in such pain as I was. How did they know I was a smoker, I answered the question on the form I filled out at the beginning.



Update to this story: I mentioned that I felt this dentist was good. I retract the statement. I was in severe pain within 10minutes of leaving this dentist. I thought this was normal, because he mentioned once I had the pain meds I would be fine. 8 months later I went to another dentist to have an extraction, boy was the experience quite the opposite. I was in pain when I got there, it was alleviated immediately. I was given a shot to numb me. I was not told to wait two hours and when they were done, they had me sit for a half hour to make sure I was ok. There was NO pain. I asked this dentist why the previous extraction went so badly. He told me that it sounded like the procedure was rushed and he told me that I should have never been rushed out of the office like I was. So Serene Dental gets an "F". There is no reason to treat patients so appallingly like this place.

Earlier, I did not like to visit dentist because of my bad teeth. After that my one friend recommended me this dental group. Luckily, i founded the right place for my dental treatment. Dr. and his full team members are super friendly and knowledgeable. They treated with me as a family member and provided me amazing treatment. Now i can smile anytime anywhere :). I also recommended this dental group to all who looking for a dentist.

Best Regards,

http://www.parradental.com.au/blog/dental-extraction-sydney/

I have lived in Orlando for over 10 years and I have never been happy with any dentist office I visited until I went to Serene Dental. The appoinments availability is great, office staff very friendly and I cannot say enough about Dr. Anderson. I would reccommend this practice to everybody I know.

The lady doctor is rude and the new office manager is unprofessional. I like the way the office used to be with the guy doctor and the other lady manager. The quality has dropped in my opinion and i will be going elsewhere.

Very skilled Doc. Great office and well refer all my friends and family.

I have been a patient of Dr. Anderson's for many years now. He was my dentist in south Florida, and I am so happy he now has an office in Orlando because I moved here recently. The new office is very nice, and the staff was very courteous. Dr. Anderson is the best dentist I have ever seen, and have recommended him to my family and many of my friends.

I recently went into Serene Dental for a pain in my back tooth. I was really suprised how nice the office was and how friendly the staff were. I had not been to a dentist for about 2 years and they were so much better than my old dentist. I loved the Dr. and will be telling all my friends. Prces VERY reasonable and they took my HMO plan. I will be staying!

I recommend Dr. Anderson and his staff to all my friends and family. I like their office and the atmosphere and find the Doctor and staff to be very kind and professional.