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johnwrite

09/26/2013

Overall

All I have to say is that they were excellent!! Did a perfect job repairing my car door from where I got hit earlier last week. Looks BRAND NEW! I am glad that a friend told me to go here!

Overall
smart girl

I went to this shop, i have aaa insurance and even though they are not a aaa shop, my insurance company

was out to look at my vehicle the very next day. I was told it would take 7 working days to do the repairs.

AAA put me in a rental, the girl at the desk set everything up for me. Took all the stress out of me having to do it.

After 4 days I was called that additional damage was found, AAA had to go out and look at my car again,

I was then notified it would take an additional day. While this is stressful to begin with I was really happy with

their communications with me and keeping me informed.

I was surprised to receive a phone call 2 days later my car was done, they even did some additional work free of

charge, that was not part of the accident.

Everyone there was great, from the girl at the front desk very cheerful and helped calm me down. the owner went over my repairs with me and explained what they did to get my car back to pre-accident condition.

The washed my car inside and out.

I will never go anywhere else, and I thank AAA for suggesting this bodyshop.

Thank you

Smart girl

Details

Phone: (714) 289-0777

Address: 735 W Collins Ave, Orange, CA 92867

Website: https://www.brooksautocollision.com

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