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        General Info
        The UPS Store #3357 in Oakland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 17th And Franklin Street.
        Email
        Extra Phones

        Fax: (510) 251-8860

        Services/Products
        Computer Access Document Shredding Faxing Freight & Furniture Shipping Mailbox Services Mailing Supplies Moving Boxes Notary Services Office Products Packing Services Passport/Photo ID Services Professional Printing Services Shipping Services Small Business Services Stamps & Postage
        Brands
        shipping
        Payment method
        amex, discover, master card, visa, cash, check
        Neighborhoods
        Central Oakland, Oaksterdam, Downtown Oakland
        Other Link

        https://locations.theupsstore.com/ca/oakland/1714-franklin-st

        Categories
        Mail & Shipping Services, Copying & Duplicating Service, Fax Service, Mailbox Rental, Notaries Public, Passport Photo & Visa Information & Services, Printing Services, Shipping Services
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        CK
        Carlos K.

        03/18/2014

        Overall

        We shipped a glass vacuum chamber to an individual in Wisconsin. When it arrived, it was broken. We immediately filed an insurance claim.



        It took UPS five weeks to process the claim, and it was unnecessarily time consuming for us. By that time, the package had been moved to Minnesota (to the original owner), and the receiver (in Wisconsin) had to drive for two hours to retrieve it, so he could have it at the original location for examination.



        UPS picked up the package (for examination) in Wisconsin and denied the claim, but never let us know. They shipped it all the way back to Oakland, then called us to say that it was denied.



        I give them one star, not because a package was broken, but because they shipped a broken package across the country without reason, and feel this is an injustice to the environment.

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        Details

        Phone: (510) 251-8858

        Address: 1714 Franklin St Ste 100, Oakland, CA 94612

        Website: https://locations.theupsstore.com/ca/oakland/1714-franklin-st

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